Reina - Frederick

Fabulous food! And, really nice cocktails menu. Sadly, our dinner was delivered to another table...and they ate it. Server never came out to check on us after o... read more Fabulous food! And, really nice cocktails menu. Sadly, our dinner was delivered to another table...and they ate it. Server never came out to check on us after our dinner had been brought out from the kitchen. When the server finally showed up to deliver our pre-ordered desserts, we finally got to share that we didn't get our dinner. Finally got to enjoy our dinner more than 90 minutes after being seated. Manager was apologetic. Entire team very attentive afterwards. But, it did dampen our overall impression of this restaurant.

Food was good. The service was poor. More waitresses are needed. The timing of food needs to improve and please provide the appropriate eating utensil with the... read more Food was good. The service was poor. More waitresses are needed. The timing of food needs to improve and please provide the appropriate eating utensil with the dish and not ask every time would you like a 'spoon or fork ' as it should be obvious. The room has very poor acoustics.

Our server was wonderful, very attentive and sweet. Penne in vodka sauce wasn't very good and the shrimp we added just tasted burnt and took over the dish. Chic... read more Our server was wonderful, very attentive and sweet. Penne in vodka sauce wasn't very good and the shrimp we added just tasted burnt and took over the dish. Chicken parm was good but the sauce on the noodles was bland and had no flavor. calamari was good but not crisp enough for my taste. Would not go back with the other options available in the area.

The food was fantastic and the cocktail menu was really impressive. However, our dinner was mistakenly given to another table and they ended up eating it. The s... read more The food was fantastic and the cocktail menu was really impressive. However, our dinner was mistakenly given to another table and they ended up eating it. The server never came out to check on us after our meal. When the server finally brought our pre-ordered desserts, we had to inform them that we never received our dinner. It took over 90 minutes for our dinner to finally arrive. The manager was apologetic and the whole team was attentive, but this experience unfortunately dampened our overall impression of the restaurant.

The food was delicious, but the service was lacking. They need more waitstaff to improve efficiency. The timing of the food needs to be better, and they should... read more The food was delicious, but the service was lacking. They need more waitstaff to improve efficiency. The timing of the food needs to be better, and they should provide the appropriate utensils with each dish instead of asking each time. The dining room has poor acoustics.