Dunkin' - Frederick

This was 2 time coming here and when i walked in i didn't get welcome or smile a employee was on his phone look at me and look back to his phone and then slowly... read more This was 2 time coming here and when i walked in i didn't get welcome or smile a employee was on his phone look at me and look back to his phone and then slowly walked over and Sayed what you want, took my order then threw bag down and walked away and then someone else handed me my drink and she didn't smile and come again. as a food blogger i wont recommend this place anyone who follow me on my blog. this is the worst dunkin i have been to. if i could i would just give it a half of a star

I ordered a ice mocha latte and what i got was a ice coffee and when i was handed she just walked away and when i ask something she just said no english and i w... read more I ordered a ice mocha latte and what i got was a ice coffee and when i was handed she just walked away and when i ask something she just said no english and i was only customer in the store

This experience was completely unacceptable. I feel that this young man should face serious consequences for his actions. As a veteran with PTSD, it was challen... read more This experience was completely unacceptable. I feel that this young man should face serious consequences for his actions. As a veteran with PTSD, it was challenging for me to stay calm, especially since my family was in the car with me. To make matters worse, this occurred on Father's Day, humiliating me in front of my son and wife. I expect a follow-up call to resolve this issue before I consider taking further legal action.

I order the same thing every time I go to dunkin; a large sweet tea with extra liquid sugar added and EVERY single time I get an unsweetened tea. every single t... read more I order the same thing every time I go to dunkin; a large sweet tea with extra liquid sugar added and EVERY single time I get an unsweetened tea. every single time it doesn?t matter which location it happens every time. this time they didn?t even add it onthe order they just did a large sweet tea but still gave me unsweetened tea that tastes sour like it?s been sitting for hours. Iworked for dunkin for 3 years, sweet tea is the easiest drink to make yet they fail every time

The coffee tasted as expected however as I was drinking about half way started tasting little crumbs which turned out to be coffee grounds. I have never had thi... read more The coffee tasted as expected however as I was drinking about half way started tasting little crumbs which turned out to be coffee grounds. I have never had this in all years of having coffee from DD. The other problem this location they have not hadplain glazed donuts last three visits. The simple plain donut all donuts start from and they don?t have any??? Stopped by before9 am and was told they didn?t have any. Stopped by in the afternoon still don?t have any. Regardless of the time they never haveglazed donuts. Now I am getting coffee grinds in my coffee. Think time go back SB or maybe just go Sheetz. Sad to say butalways loved DD but this location falls short. This is new place too so think they would be up to speed. Tried to call the storeabout the grounds in my coffee and couldn?t get anyone on phone. What is left in photo is half of what was in my coffee the restlanded on my tongue took some effort get off and at work very uncomfortable situation have coffee grounds stuck on lips and inmouth.