Burger King - Frederick

Very clean. Fast service both inside and at drive thru. Friendly employees. Order is always accurate and hot. Pricing is good. Specials are better. Never a line... read more Very clean. Fast service both inside and at drive thru. Friendly employees. Order is always accurate and hot. Pricing is good. Specials are better. Never a line inside or outside. Breakfast food is very tasty. Coffee is well made too. Lunch and dinnersandwiches are also very good for fast food.

The staff looked professional and cool I gave them 5 Stars. read more The staff looked professional and cool I gave them 5 Stars.

We were there a little late and the breakfast menu had been taken down but they allowed us to still order breakfast. I really appreciated that because I was hun... read more We were there a little late and the breakfast menu had been taken down but they allowed us to still order breakfast. I really appreciated that because I was hungry for breakfast not a burger. She didn't make it a problem or sound like a problem either sothank you to the employee working that morning.

I have already shared my recent experience at this location with Burger King's corporate headquarters -because the issue could not be solved at the local level.... read more I have already shared my recent experience at this location with Burger King's corporate headquarters -because the issue could not be solved at the local level. Word of advice: check the quality of your drive-through order before you leave the parking lot-so you don't discover improperly cooked food when you are miles away from the restaurant. If you find the need to return to therestaurant due to a problem with your order, you may discover that the management may be the main reason you are dissatisfiedwith the quality of the food and overall experience at this location. Don't expect service with a smile or respect, either.

Order online, pick up or delivery better. Terrible customer service at the drive thru window. Need tons of training! Happened a few times, they don’t care to li... read more Order online, pick up or delivery better. Terrible customer service at the drive thru window. Need tons of training! Happened a few times, they don’t care to listen, even when not at peak hours. The 3 stars are for the good food and deals though!