Menu - Bojangles

This Bojangles location has the worst breakfast staff and an extremely frustrating drive-thru experience. Despite saying they’ll be with you shortly, you can wa... read more This Bojangles location has the worst breakfast staff and an extremely frustrating drive-thru experience. Despite saying they’ll be with you shortly, you can wait over 10 minutes to place your order, even with only a few cars ahead. The staff seem unable to multitask and lack basic courtesy. Asking to order just after 10 AM might lead to being told to "stop being rude" while they promise to be with you "in just a few minutes," which is unacceptable. No drive-thru should take that long simply to take an order. The staff’s rudeness is off-putting and makes you hesitant to speak up for fear of retaliation. It would be wise to either replace the breakfast team or manage them better, as their behavior harms the business.

When I went to pick up my order at 5 AM—just 30 minutes before I had to be at work—I was told they weren’t open yet, even though it was already past 5. I later... read more When I went to pick up my order at 5 AM—just 30 minutes before I had to be at work—I was told they weren’t open yet, even though it was already past 5. I later found out they were waiting on a biscuit delivery, so my order wouldn’t be ready anytime soon. Frustrated, I canceled my order and said I wouldn’t be coming back. I called again and spoke with the manager, who told me my order was finally ready at 6 AM. It shouldn’t be this hard to place an order. I also asked the branch manager to call me back today, but I still haven’t received any response.