Reviews

Overall Total Score
2.9 out of 5
Average | 12 reviews

Reviews from various websites

Menu
3.0 ★ from 8 reviews
Westley
19.03.2022 - 18:11

Eating was very good, but the service was very slow and very deorganized. reopened, so needs a big tweaking.

Loraine
19.03.2022 - 18:11

We were told at the vigilante that they did not accept any non-residents and that we had to go. they turned us around and I called the phone number of the resta...

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Carley
19.03.2022 - 18:11

I'm not sure where the wires were crossed between Open Table and Heritage Palms. We were turned away at the gate by the guard because we are not members. We wer...

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Rahul
19.03.2022 - 18:11

It says that it is open to the public on its open table list. when we arrived, the gate visitor had no idea and did not try to find out and therefore did not le...

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Steve
05.04.2023 - 11:55

The food was very good, but the service was very slow and very deorganized. Newly opened, it takes a big tweaking.

Heritage Palms offers a unique dining experience, but patrons are advised to tread carefully when reserving via Open Table. Recent guests reported frustrating encounters with gate access, as non-residents were initially denied entry despite having confirmed reservations. This miscommunication heightened tensions, particularly on special occasions like Valentine's Day. Once inside, diners were seated in the grill area rather than the main restaurant, resulting in a more casual atmosphere than expected. Although service was commendable and the food satisfactory, the overall experience left some feeling that it did not meet their romantic dining aspirations. Clearer communication is essential for future visits.

Opentable
2.8 ★ from 4 reviews
Opentable
09.08.2024 - 10:03

The food was excellent, but the service was extremely slow and disorganized. Since the restaurant is newly opened, it definitely needs some major adjustments.

Opentable
09.08.2024 - 10:03

Upon arrival, we were informed at the guard gate that non-residents were not allowed in and were asked to leave. However, after a phone call to the restaurant,...

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darylt
09.08.2024 - 10:03

It says it is open to the public on their open table listing. When we arrived the gate attendant had no clue and didn't make an effort to find out for sure and...

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Michaelo
09.08.2024 - 10:03

My experience at Heritage Palms was frustrating due to a miscommunication between Open Table and the restaurant. Despite having a confirmed reservation, we were...

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