Panda Express - Flowood
Panda Express
Description
Panda Express presents a varied dining experience, with service ranging from exceptional to subpar. While some patrons praise the swift, friendly staff and a clean atmosphere, others report professional shortcomings among management. Compliments are given for helpful employees who display genuine care, yet complaints arise about unseasoned food and inadequate portions. Despite taste inconsistencies, many guests express a desire to return, buoyed by moments of remarkable customer service. Though the culinary journey may be hit or miss, the potential for an enjoyable visit remains, largely thanks to the positive energy of the dedicated team members.
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My partner frequently visits Panda, and today he went there for lunch. Unfortunately, when he returned to his truck, he found the battery dead in the parking lot. Two employees, Matthew and Taylor, came to his aid, helping him find jumper cables and even offering their own vehicles to jump-start his truck. Their willingness to help truly deserves 100 stars! However, I must give a 1-star rating for management. They quickly put pressure on Matthew and Taylor, insisting they either come back to work or go home. While I appreciate all the help they provided, I think it’s unfair that management doesn’t recognize the fantastic teamwork among their employees. They should treat their awesome coworkers better!
Faster service, although it is busy. Cheese-cheese tasted strange to me, didn't like it. my wife liked the green beans not in one of the entrées. everything else was good and business was clean.
Having lunch on this rainy Tuesday. Chow mein, super greens, orange chicken, and that delicious black cherry tea.
