Wendy's - Florence
Wendy's
Description
At this establishment, customer experiences have been mixed, highlighting both service and operational concerns. While some patrons appreciated speedy breakfasts and warm meals, many expressed frustration over issues such as incorrect orders, cold food, and unhelpful staff interactions. Instances of poorly managed situations, including one where an employee was denied transportation during inclement weather, raised serious ethical questions about employee care. Despite some positive notes on quick service and standard offerings, the restaurant's lack of consistent quality and customer service left a negative impression on many visitors, leading to a collective hesitation to return.
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Feedback
They are incompetent as hell. Super slow service no matter the time of the day. Very impolite, orders are never correct. No customer service qualities. I would have given them negative stars if that were an option. Will never return.
Terrible service. I had went to the drive-through before work. I asked for a chocolate cold brew they gave me a sprite.
I requested hot food and was assured that it would be served hot. However, when I received my order of a steak and baked potato, both items were served ice cold. The meal was meant for a woman in hospice care who could not tolerate cold food. Both she and I were extremely disappointed with the food quality.
Typical W. Pumpkin frosty was very tasty!!
The only issue I had was that the girl rang up one of the meals wrong accidentally. But as soon as we told them, they quickly replaced it with the right burger. Honest mistake.
Menu
Signature Burgers
Big Bacon Classic Combo$9.3Popular Items
$8.3$3.1Breakfast Combos
Homestyle French Toast Sticks, 6 Pc Combo$6.0Chicken Sandwiches & Nuggets
Spicy Asiago Ranch Club$6.3Combos
Menu PDF
FAQ
More information
QR-Code for the menu
