Ruby Tuesday - Florence

I ordered the T-bone steak medium rare, but it was overcooked, tough, and lacked flavor. The salad bar was the highlight of my meal, as it always is for me. The... read more I ordered the T-bone steak medium rare, but it was overcooked, tough, and lacked flavor. The salad bar was the highlight of my meal, as it always is for me. They did comp my meal, though...

I ordered food online today, December 6, 2023. When I arrived to pick it up, the staff claimed they had no knowledge of my order and hadn't received any request... read more I ordered food online today, December 6, 2023. When I arrived to pick it up, the staff claimed they had no knowledge of my order and hadn't received any requests. I then showed them the proof of my order...

I always have issues with my order at the location on Pamplico Highway. I ordered last night and it was incorrect. Now I'm stuck with food I didn't even order. read more I always have issues with my order at the location on Pamplico Highway. I ordered last night and it was incorrect. Now I'm stuck with food I didn't even order.

The staff seemed disorganized, the food was overcooked, and the tables were not cleaned. I don't think I'll be returning. read more The staff seemed disorganized, the food was overcooked, and the tables were not cleaned. I don't think I'll be returning.

I had the mushroom burger, and I have to say it was the best burger I've ever had! The chef was incredible—if I could give him 10 stars, I definitely would. Thi... read more I had the mushroom burger, and I have to say it was the best burger I've ever had! The chef was incredible—if I could give him 10 stars, I definitely would. This has become my favorite dish. Our waitress was also exceptional. Thank you for the best dining experience in Florence!