Fazoli's - Florence

#4 - Fast Food - Florence, Italian, Pizza
Menu
Full menu with pictures, prices and categories.

Fazoli's

Fazoli's
3.8 / 5 (8407 reviews)

Menu

The menu of Fazoli's from Florence contains about 101 different menus and drinks. On average you pay about $10.0 for a dish / drink.

Fazoli's in Florence, KY is a popular American restaurant with an average rating of 3.3 stars. They offer delicious food options, including vegetarian choices. Contact them at (859) 371-4880 or order through Uber Eats or DoorDash. If you're looking for other restaurants with a similar menu, try The 859 Taproom and Grill or Buffalo Wild Wings. Don't forget to leave a review after enjoying your meal!.

Last update: 17.01.2026 from: Clémence

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Fazoli's Food Fazoli's Food Fazoli's Food Fazoli's Inside Fazoli's Food Fazoli's Food Fazoli's Outside Fazoli's Food

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★ 3.8 / 5 from 8407 reviews

While the food at this restaurant receives positive reviews for being great and delicious, the customer service aspect seems to be lacking. Many customers have waited long periods for their food and experienced issues with incorrect orders and missing items. The cleanliness of the seating area has also been a concern, with trash and bugs present. However, the breadsticks receive special mention for being tasty. Despite these issues, the staff's friendliness and effort to provide good service have been appreciated by some customers. Overall, the restaurant seems to have potential but could benefit from improvements in service efficiency and cleanliness.

stichter-tara
15.09.2023

Good Italian food that's not super expensive fresh and hot every time I've gone. They have half portions for a lunch special or if you're not very hungry and then they have full portions. Great garlic bread.

gloria61
28.01.2024

The food at Fazoli's is excellent, but the service leaves much to be desired. Since the drive-thru was closed, we went inside to place a carryout order. Despite a long line of customers, several employees passed by without acknowledging us. After waiting 15 minutes, our order was finally taken, but it wasn’t entered correctly. It took another 11 minutes for our food to be ready, with about half that time spent waiting for it to be bagged as it sat on the counter. The dining area was extremely dirty, with nearly every table covered in trash and swarming with flies.

marta-cattaneo
28.01.2024

I didn’t go in expecting a five-star Italian experience, but this definitely wasn’t close to authentic Italian food. It reminded me more of the school lunches I had growing up. There was nothing particularly special about the meal, except for the breadsticks—they were the only thing that actually tasted good. My whole family felt the same way about the food.

mmaurice
28.01.2024

I had the pleasure of meeting some of the sweetest people during my visit! The night shift team on September 16 at 9:03 PM was incredibly kind and accommodating when I called to inquire about dine-in hours. Although I ultimately chose to do takeout, they made it a point to let us know that dine-in was available and that they would be more than happy to serve us. I truly felt welcomed, and I will definitely be returning!

costanzo26
28.01.2024

The food was good, but I understand that the staff shortages aren't their fault. However, I had to wait 50 minutes for my food. After receiving my order, I went to my car and realized some items were missing. Unfortunately, I couldn't go back inside because the door was locked, and they were doing a short closing shift without keeping the dining room open. I tried calling the restaurant, but no one answered. I had no choice but to wait in the drive-thru, which took another 30 minutes. I arrived at the restaurant at 5:00 PM and didn't leave until 6:20 PM. When I expressed my frustration in the drive-thru to the manager, she said there was nothing she could do and apologized for the understaffing. I told her that as someone who works in food service, I understand, but it would have been helpful for them to ensure that all of my food was in the bag.

  • New Items And Specials

    Fettuccine And Spaghetti Meaty Baked Pasta Duo
    Fettuccine And Spaghetti Meaty Baked Pasta Duo
    $8.0
  • Staple Dishes

    Fettuccine And Spaghetti Baked Duo
    Fettuccine And Spaghetti Baked Duo
    $6.0
  • Pizza

    Whole Pepperoni Pizza Special
    Whole Pepperoni Pizza Special
    $9.0
    Whole Cheese Pizza Special
    Whole Cheese Pizza Special
    $9.0
  • Family Meals

    Thursday Special Fresh Tossed Pasta Duo
    Thursday Special Fresh Tossed Pasta Duo
    $23.9
  • Kids Meals

    Kids Pepperoni Pizza Slice
    Kids Pepperoni Pizza Slice
    $5.3

More information

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