Reviews - Sunstar
Reviews summary
Reviews from various users
Last update : 26.09.2024
(Traducido por Google) Buen hotel con excelente desayuno y precios razonables. Habitaciones muy acogedoras y confortables camas. (Original) Good hotel with excellent breakfast and reasonable room prices. Very cosy rooms and comfortable beds.
It's a shame that the lifts are very slow, noticeable on Saturdays, at peak times, when pushing several floors, the software often looks for the same lift, even though there are several, the electronics may not be compliant for peak times.
We arrived at the hotel at 7:20 p.m., instead of being greeted and welcomed at the reception, we were immediately insulted by the hotel manager!!! “In 10 minutes there will be nothing left to eat.” Although some people were still eating comfortably from the buffet. When there was still something, he came back to the dessert and said indecently: The buffet will be closed in 5 minutes Rooms were OK, toilet and shower were dirty! Food was OK but not very appealing. The staff was friendly, but the director was rude and indecent and arrogant!!!!! This should be canceled immediately. I wouldn 't recommend this hotel at all! I have never experienced anything like it!!! I hope you make changes for your future!
Last update : 16.12.2023
Last update : 08.09.2023
I stayed at the Grand Hotel Surselva for 7 days in mid January. The hotel staff couldn’t have been more welcoming and accommodating. They were extremely helpful with me getting my delayed baggage from Swiss Air. The breakfast and dinners were outstanding with a menu that had different offerings each day. The room had two twin beds which were big enough for my 6’2” height. Great room for skis in the basement that even has a wall of boot dryers. Also, the hotel has a great spa that I highly recommend. 5 stars!
Very nice hotel. The free breakfast is fine. There's a nice restaurant, and the swimming pool area is also nice, although the pool is kinda small
Good hotel with excellent breakfast and reasonable room prices. Very cosy rooms and comfortable beds.