Denny's - Flagstaff
Denny's
Description
At this Denny's location, diners face a cascade of frustrations, from improperly fulfilled orders to unappetizing food. Customers report cold dishes, unclean utensils, and a lack of menu variety – especially disappointing for a breakfast spot. Service is hit-or-miss, with many staff appearing overwhelmed or inattentive. While some patrons have had pleasant encounters, most express dissatisfaction with the food quality and cleanliness. Long waits for service and poorly executed meals leave many vowing not to return. Ultimately, this Denny's struggles to meet expectations, giving it a reputation as a regrettable dining choice.
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Dasher was fantastic! Unfortunately, the food was quite disappointing, suitable only for a small child or a bear cub. The chicken from the Chicken Lickin' was burnt, and I didn’t receive my red mashed potatoes at all. Instead, I got some broccoli, which looked like the last bit they had left—it was smaller than what you might serve to starving mice. I really don’t understand what happened! It was terrible! On the bright side, the delivery driver was excellent—fast and punctual!
The wait time was ridiculous. The ceiling is leaking in more than one place. There are puddles of water leaking from the ceiling all over. It looks like the place is understaffed, and there are a lot of people waiting. The district supervisor or manager is in the building but not worried much. Instead, she is talking on the phone with the GM about how they received multiple violations, including failed food and equipment temperature and improper hand washing of employees.
This Denny's was fantastic! We were served by Cody, who was exceptional. He happily answered all our questions about the menu with great detail. Cody was friendly and enthusiastic throughout our meal. When we checked out, he even gave us a 20% discount reward card. The food was served promptly and prepared perfectly. We tried several items from the 55-plus menu, and they were excellent. The portion sizes were just right and the prices were reasonable. I would definitely visit this Denny's again!
Not a single order was fulfilled correctly. One dish came with a half-cooked egg, another didn’t even include eggs at all, and instead of cinnamon roll pancakes, we received just two plain pancakes.
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