Taco Bell - Fitzgerald
Taco Bell
Description
Located in a busy area, this KFC/Taco Bell spot offers quick service and pleasant experiences at times, but inconsistency remains a significant issue. Customers report slow service, errors in orders, and varying food quality—such as soggy tacos and missing toppings—even with frequent visits. Staffing appears uneven, sometimes causing delays despite full teams. Positively, the restaurant provides ample parking, wheelchair accessibility, and a vegan menu, catering well to diverse needs. While the food is generally good when done right, ongoing order inaccuracies and inconsistent preparation leave many feeling frustrated, highlighting a clear need for improved quality control and staff training.
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Feedback
After not visiting our KFC/Taco Bell location for about two years, I decided to give it another chance a couple of weeks ago. The visit was quite pleasant; the cashier was friendly, our takeout was quick, and the meal was much better than I remembered. However, fast forward two weeks, and I returned for Taco Bell. This time, the cashier was underwhelming, and it took an eternity for my food to be ready. Once home, I was disappointed to find that the beef tacos and burritos were a soggy mess, and my Chicken Taco Supremes had very little Supreme about them aside from the lettuce. I ended up spending $26 for two people, and overall, it was not worth it. I’m left feeling frustrated and won’t be returning to this location. They need to do better.
Amazing workers so friendly
The service was very slow, and it seemed like there were too many employees just standing around, chatting and playing. They really need to focus on their work.
Last 2 times I hit drive through I ordered a 12 pk of Supreme tacos which should include sour cream and tomatoes. Both times, got home to find plain tacos. Checked receipts and was billed for Supreme.
The drive thru was backed up, so we went inside. It was filthy! Trash all over the floor, messy tables, sticky floor, etc. There was mass chaos; giving customers the wrong food. I asked my friend how long she had been waiting, and she said she'd been there a while, that the cashier charged her the wrong price THREE times, just that one visit. The cashier finally just didn't charge her at all because she couldn't get it right. Customers were walking out, I suppose they were tired of waiting. We walked out as well. I knew KFC was going downhill for a while, but this time, they took the cake!
