Wendy's - Findlay
Wendy's
Description
Wendy’s on Blanchard offers a mixed dining experience. While some patrons praise the friendly, helpful staff—highlighting standout employees like Dave, Justin, and others who go above and beyond—others encounter long wait times, frequent order errors, and occasional rude behavior. Despite inconsistent service, many appreciate the quality and taste of the food, especially menu favorites like the Dave’s Double and spicy chicken sandwich. The dining atmosphere feels unwelcoming at times, with reports of staff frustration and limited seating interactions. Overall, Wendy’s shows potential through dedicated employees but struggles with efficiency and consistent customer care.
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Feedback
I want to express my gratitude to the young lady who was working the front counter tonight at your location around 7:30-8:00 PM. I came in with my three residents, and managing money and sorting orders can be quite confusing. She was incredibly patient and kind with us. Not only did she greet customers promptly, but she also had a friendly demeanor that made the experience much more pleasant. Her extra effort to assist me truly made my evening a bit brighter.
I had a great experience at this restaurant! The cashier was very friendly and had a wonderful demeanor. My Dave's Double was perfectly stacked and wrapped like a candy wrapper, which I thought was a nice touch. The spicy chicken sandwich had a thick patty and was really tasty. I appreciate the attention to detail from the staff; they're definitely putting in their best effort! This was the best sandwich I've had in a while, and by far the best Wendy's I've visited. 4/2/22, 3:59 PM.
After waiting in line for 20-25 minutes at the other Wendy's in town just to order a frosty (we never got served and spent 3-4 minutes at the order screen with no response), we decided to head to this Wendy's across town. Here, we were greeted immediately with no wait. The receipt showed the name Dalton, and the woman who assisted us was very polite and even joked with us. We truly appreciated the quick service!
5 stars ! Justin and his crew’s customer service was beyond exception. Their professionalism was outstanding and treated their customers above and beyond execpection! Thank you !
Dining at Wendy's feels like you're stuck in a cycle of waiting. The drive-thru line seems to take as long as if you were making your own hamburger! They're frequently out of items, which makes me question why it takes so long to get food. Isn’t the idea of fast food to be quick? The only positive thing I can say about the Wendy's on Blanchard is that Dave is an amazing employee; he always goes above and beyond to help. Otherwise, I would suggest looking elsewhere!
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QR-Code for the menu
