Burger King - Fallston

Steven, who works the night shift, is fantastic! I visit frequently during the night, and he consistently treats me with respect and provides excellent customer... read more Steven, who works the night shift, is fantastic! I visit frequently during the night, and he consistently treats me with respect and provides excellent customer service. It's refreshing to see that good customer service still exists! After having a poor experience at McDonald's, I chose to come to Burger mainly because I knew Steven would treat me well. Thank you, Steven—your hard work does not go unnoticed!

I don't know the name of the gentleman who was at the window tonight between 6:30 and 7:00, but he is truly exceptional. He exemplifies outstanding customer ser... read more I don't know the name of the gentleman who was at the window tonight between 6:30 and 7:00, but he is truly exceptional. He exemplifies outstanding customer service, and I hope others can learn from his approach. Even in the smallest details, like how he handed us our three large drinks using a doubled cup carrier, he went above and beyond. Thank you, sir, for your excellent service!

I ordered several sandwiches, some hot fries, and a few drinks. Everything was excellent. The person at the window was very friendly and made sure my order was... read more I ordered several sandwiches, some hot fries, and a few drinks. Everything was excellent. The person at the window was very friendly and made sure my order was complete.

I haven't been to a Burger King in a while, but I noticed that the Whopper Jr. has shrunk! It's now just the size of a regular burger! read more I haven't been to a Burger King in a while, but I noticed that the Whopper Jr. has shrunk! It's now just the size of a regular burger!

Terrible service maybe due to being understaffed in the evening. Couldn't get served. read more Terrible service maybe due to being understaffed in the evening. Couldn't get served.