New Market - Falkirk

I ordered food from an establishment that operates within the bar. The order was wrong so we went along to get it sorted. We are aware that the pub is not respo... read more I ordered food from an establishment that operates within the bar. The order was wrong so we went along to get it sorted. We are aware that the pub is not responsible for the business but the bartender (man with ginger curly hair) we spoke to initially blamed our delivery driver saying he delivered us the wrong address. However, the receipt attached to our bag was correct but the contents were wrong so it was the bartenders fault as he told us he had attached the receipts to the bags. Our order was “remade” but it was the same wrong order we had already received so once again was remade. The manager of the bar then came to speak to us and wanted to check we had ordered the correct thing which we had. She then offered us to get our original order correctly made again but by this point we had almost used up our paid parking and we had ordered over an hour ago. Overall, I understand that the bar is not responsible for the making of the food, however, the communication was poor, a staff member blamed someone else for their mistake, and the manager questioned us to see if we had made a mistake Service: 1

Pool table, kebabs, his and her puggies and cheap pints, yessi. Food: 5 Service: 5 Atmosphere: 5 read more Pool table, kebabs, his and her puggies and cheap pints, yessi. Food: 5 Service: 5 Atmosphere: 5

Dog friendly really friendly staff and good food. Food: 5 Service: 5 Atmosphere: 5 Price per person: £20–30 Recommendation for vegetarians: Somewhat recommend V... read more Dog friendly really friendly staff and good food. Food: 5 Service: 5 Atmosphere: 5 Price per person: £20–30 Recommendation for vegetarians: Somewhat recommend Vegetarian offerings: Clearly labelled vegetarian dishes

The pub had delicious food and a friendly staff, which was exactly what I was looking for. Aimee did a great job - she was cheerful and willing to assist with a... read more The pub had delicious food and a friendly staff, which was exactly what I was looking for. Aimee did a great job - she was cheerful and willing to assist with anything.

I visited this restaurant for a meal and had a great experience. The food was affordable and delicious. The staff were friendly and accommodating. The atmospher... read more I visited this restaurant for a meal and had a great experience. The food was affordable and delicious. The staff were friendly and accommodating. The atmosphere was welcoming with a diverse range of patrons of all ages. The function suite area was excellent as well. Additionally, sports enthusiasts will appreciate the variety of channels available.