Subway - Fairfield

The restaurant offers excellent artisan breads and delicious desserts. read more The restaurant offers excellent artisan breads and delicious desserts.

I recently used Subway's mobile app (which I found to be excellent) to order a sandwich, aiming to have it ready for a quick pick-up. However, I ended up gettin... read more I recently used Subway's mobile app (which I found to be excellent) to order a sandwich, aiming to have it ready for a quick pick-up. However, I ended up getting delayed at work multiple times. To my surprise, the owner of the franchise called me to offer delivery of my order. He kindly said it was no trouble at all and declined to accept a tip. This experience taught me a lot about outstanding customer service. I truly appreciated his effort and will definitely continue to support his business.

Overall the quality of food, customer service, location, cleanliness, bright working lights and available seating both inside and outside as an option are top q... read more Overall the quality of food, customer service, location, cleanliness, bright working lights and available seating both inside and outside as an option are top quality for a Subway. There are a handful of Subways in the area with in 20 minutes and hands own I always go to this one. The people working there really listen to me when I order and they care about making the food perfect. The employees are generally smiling and fun and welcoming. There is ample available seating a room filled with a variety of different seating options such as big table, small table, high, low, by the window even outside under the building roof so you are covered or outside in the parking lot area right in the sun on a nice day this is a nice option. I like this Subway and I personally think if you are going to chose one around this town this one is the BEST.

Very good customer service. read more Very good customer service.

Rude, Makes it like he is doing you a favor by feeding you dinner. No thank you. No courtesy. No respect. Walked away after I left a 15% tip. He left my bag on... read more Rude, Makes it like he is doing you a favor by feeding you dinner. No thank you. No courtesy. No respect. Walked away after I left a 15% tip. He left my bag on the counter like it was trash. I will go to a different location from now on thank you.