Wendy's - Fairfax

The app malfunctioned and prevented me from completing the transaction to receive the promised savings. It was a frustrating experience.

I had a terrible experience with the service late at night. The staff seems unwilling to take orders and often claims they are closed even when they are still open. I've never liked this location because the staff is consistently unhelpful. Occasionally, we have a decent visit, but that's usually during the daytime. I really don’t understand how someone can become a manager without proper experience; it seems like they can't handle the responsibilities.

Just got a take meal there, which is normally good at most Wendy's location. I have had problems with their quality before at this one, but this was an easy pick up as it was on my way home. For some reason the Fires never turn out right form this location, they are never cooked correctly in the Fryer. The last several times was like this and they turn out soggy. It really upset my stomach way too much this time. Why is it the Wendy's near Walmart in Burke can make their fries crispier and fresh each time. Well this is last time going to this location, I'd rather drive the extra miles to the other one.

It might be me but the food and service seems to be better at this Wendys.

This Wendy's is pretty bad. They always get orders incorrect and are rude to customers. You're better off driving to the Wendy's or Five Guys in Burke.