Potbelly Sandwich Shop - Fairfax

Amazing Customer Service from Staff and Manager!!! I placed a mobile order on my phone and it was accidentally sent to the Potbelly's in my hometown in the other side of the country (totally my fault for not checking! . The people at this location were super nice, helped me cancel the order that I paid for on the mobile app, made my order and even honored the perk I used for part of my order. I usually don't leave reviews but I am incredibly impressed with this location's professionalism and customer service. I will definitely be back!

This is a really great place for a sandwich. They also have drinks, smoothies, chips, build your own mac and cheese and, soup. I highly recommend getting the peppers and Italian seasoning on the Italian sub.

I think they make the best sandwiches around where I work (Fairfax city). The quality of the meat for the price is very good. Service is usually very fast.

One of the better Potbellys in the area. I worked for the company up until last year, never at this location, but at 9 others in the local area. I opened 3 new shops and did tons of training. The staff here is attentive, makes the food to proper specs and it is always excellent! I will continue to come back and be a regular. If you have Gale and Michelle help you out, you will leave happy!

Great food and shakes (which they malt for free! This was my first time in a Potbelly shop, so I was a little lost, but Jasper was very patient and kind the entire night. Definitely recommend.