Reviews - KFC
Reviews summary
The KFC location in question seems to have faced severe backlash from customers due to various issues. From food poisoning incidents to items being out of stock despite online orders showing them as available, the reviews are scathing. Customers have complained about rude staff, poor quality control, and long wait times at the drive-thru. The lack of proper management and accurate order fulfillment have led to disappointment among many patrons. With the dining room closed and limited menu options, it seems like a visit to this particular KFC should be avoided at all costs.
Was Mary C at KFC a mag?
The women who checked me out and got my food was very nice but forgot my drinks. I love the fries here and the chicken tenders with the buffalo ranch sauce was really good. The spicy chicken sandwich was much better than expected. The store and bathroomwasn't very clean though. I would have given 4 stars if they didn't forget two items I paid for. View all feedback.
What Cora Fahey dislikes about KFC:
Well for 3rd time I became disappointed. My order was online and said go inside to pickup! Doors were closed. I had to go to drive through! Why app did not say that first time!! I got my order incomplete no KFC sauce at all which I chosed in the app and in my receipt says that. Second, both side and tenders were too much salty. This is my last time to go there . View all feedback.
Reviews from various users
Last update : 30.03.2025
Consistently dissapointed with this location. While the food is good, I am consistently overcharged, and the employees do not care when I kindly ask for clarification. They are often out of basic ingredients as well, and I always am missing somethingwhen I leave.
The women who checked me out and got my food was very nice but forgot my drinks. I love the fries here and the chicken tenders with the buffalo ranch sauce was really good. The spicy chicken sandwich was much better than expected. The store and bathroomwasn't very clean though. I would have given 4 stars if they didn't forget two items I paid for.
I order 16 peice dinner should of had 4 sides only got 2 side wth I called and told ne to bring back her I luve 25 mokes away stopped on way home wo t stop there again dam. It
I 'm surprised this location is still in business. Absolutely worst customer service and horrible food (see pics). Came in at 6:30PM on a Wednesday evening. Two customers waiting inside, no one in line. It took almost ten minutes to place my order. Nogreeting or any kind of customer service from Shafeek. It took 35 minutes to get my simple order of fries and two tacos. Whilewaiting I noticed that one of the kitchen workers touched the food (salad, chicken) without gloves. Additionally, Shafeek gotboth orders of the two parties ahead of me wrong. The woman already drove off and had to return because she only got half of herorder and the other couple waiting also got their order wrong. When I asked Shafeek why there is an almost 40 minute wait hewas rude and said he already announced that they were short staffed. Lie, he only mentioned that the chicken will take longer.Also if you are short staffed why is the guy in the kitchen diddling with his phone for ten minutes instead of preppingfood? Do not go there. They do not care about customer service or the quality of their food. I emailed KFC/TB but of courseonly got the standard BS response We appreciate your feedback and take this very seriously . OK then start with replacing thisjoke of a crew.
This is either the worst restaurant you 've ever tried to eat at or a fascinating tragic play about the state of capitalism in America, performed by a cast that is oblivious to the tasks of cooking food or attending to customers. Uniquely terrible ifyou 're trying to eat, but utterly amazing if you 've come to see a play about disgruntled folks who wander about, press randombuttons and mumble apologies to bewildered 'customers. ' Bravo!
Last update : 30.04.2023
If better orders were accepted at the switch. Currently online and only driving
I am a door lock and usually you can go and get your customers order bc you need to supply the order for a certain time, but for this kfc you need to wait in the drive thru which I did recently and I did not come into the window until 30 minutes later and then they have me parking and wait longer for my customers food. I didn't get her food for another 20 minutes. I had to deliver that. A simple solution for her problem would be to open her lobby to pick up. It is ridiculous that u have to wait 50 minutes for an online order.
My wife went here and reported that the staff was very rude and called their inappropriate names like 'sweetheart' and 'hot stuff. "Wait in the line at the Rive thru for 35 minutes. Staff scream to customers as it is our fault they are slow. The food is cold. The drinks were renamed. This is one of the worst managed chains I've ever seen.
Only 30 minutes waiting for food and the order was wrong anyway. We wanted 2 of the 8.99 boxes, but got only one meal and only another chicken sandwich. I'd give him a star, but the pages were nice. Does not feel it to repair or get a refund because we need to go back in the thru line drive bc the store is not open and the line was long.
Well for 3rd time I became disappointed. My order was online and said go inside to pickup! Doors were closed. I had to go to drive through! Why app did not say that first time!! I got my order incomplete no KFC sauce at all which I chosed in the app and in my receipt says that. Second, both side and tenders were too much salty. This is my last time to go there .
