KFC - EXTON

#3 - Fast Food - EXTON, Chicken Wings, Chicken

KFC

KFC
2.4 / 5 (3518 reviews)

Description

The KFC location in question seems to have faced severe backlash from customers due to various issues. From food poisoning incidents to items being out of stock despite online orders showing them as available, the reviews are scathing. Customers have complained about rude staff, poor quality control, and long wait times at the drive-thru. The lack of proper management and accurate order fulfillment have led to disappointment among many patrons. With the dining room closed and limited menu options, it seems like a visit to this particular KFC should be avoided at all costs.

Last update: 17.01.2026 from: Wahnderful

Feedback

★ 2.4 / 5 from 3518 reviews
wahnderful
30.03.2025

Consistently dissapointed with this location. While the food is good, I am consistently overcharged, and the employees do not care when I kindly ask for clarification. They are often out of basic ingredients as well, and I always am missing somethingwhen I leave.

mary-c-bush1611
30.03.2025

The women who checked me out and got my food was very nice but forgot my drinks. I love the fries here and the chicken tenders with the buffalo ranch sauce was really good. The spicy chicken sandwich was much better than expected. The store and bathroomwasn't very clean though. I would have given 4 stars if they didn't forget two items I paid for.

theresa-chesnet-1
30.03.2025

I order 16 peice dinner should of had 4 sides only got 2 side wth I called and told ne to bring back her I luve 25 mokes away stopped on way home wo t stop there again dam. It

sandra-ras-1
30.03.2025

I 'm surprised this location is still in business. Absolutely worst customer service and horrible food (see pics). Came in at 6:30PM on a Wednesday evening. Two customers waiting inside, no one in line. It took almost ten minutes to place my order. Nogreeting or any kind of customer service from Shafeek. It took 35 minutes to get my simple order of fries and two tacos. Whilewaiting I noticed that one of the kitchen workers touched the food (salad, chicken) without gloves. Additionally, Shafeek gotboth orders of the two parties ahead of me wrong. The woman already drove off and had to return because she only got half of herorder and the other couple waiting also got their order wrong. When I asked Shafeek why there is an almost 40 minute wait hewas rude and said he already announced that they were short staffed. Lie, he only mentioned that the chicken will take longer.Also if you are short staffed why is the guy in the kitchen diddling with his phone for ten minutes instead of preppingfood? Do not go there. They do not care about customer service or the quality of their food. I emailed KFC/TB but of courseonly got the standard BS response We appreciate your feedback and take this very seriously . OK then start with replacing thisjoke of a crew.

nate-marx-2
30.03.2025

This is either the worst restaurant you 've ever tried to eat at or a fascinating tragic play about the state of capitalism in America, performed by a cast that is oblivious to the tasks of cooking food or attending to customers. Uniquely terrible ifyou 're trying to eat, but utterly amazing if you 've come to see a play about disgruntled folks who wander about, press randombuttons and mumble apologies to bewildered 'customers. ' Bravo!

FAQ

You can use the WLAN of the restaurant at no extra cost.

The restaurant offers the opportunity to experience sports events on a TV / screen.

The place accepts various credit cards.

More information

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