Wilko Cafe - Exeter
Wilko Cafe
Description
The reviews for Wilko Cafe in Exeter are quite mixed with some customers expressing disappointment while others had positive experiences. Some customers complained about poor quality food, rude staff, and issues with the cleanliness of the cafe. Others praised the friendly service, good food, and welcoming atmosphere. There were also complaints about the cafe's strict toilet access policy. Overall, the reviews suggest that Wilko Cafe offers budget-friendly options but may not always meet customer expectations in terms of service and quality.
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Myself and my mum decided to visit Wilko’s cafe for lunch today after noticing the cafe had been rebranded. I was immediately impressed by the cost dim lighting and smart look on arrival. We both chose to have a jacket potato before heading to the counter to order. I noticed the counter was lacking in food, there were a few cakes available but the rest of the counter was empty, there did not appear to be any sandwiches or paninis. We went ahead and ordered our jacket potato to be told they didn’t have any. I instead chose the vegan gougon option, and whilst waiting to find out if this was available decided to order drinks. I was pleased to see the Costa menu on the wall behind and proceeded to order an iced latte. I was told at the counter that they did not make up cold drinks. I asked if this was the same for frappes that was also included on the menu board, I was told no cold drinks with the exception of the bottles and cartons in the fridge. The third and final disappointment came when I was told no vegan gougons available. We decided to leave and have lunch elsewhere. Bearing in mind this was just before 1pm, to have such a minimal choice of food is shocking. Also, I should add that the menu board needs to be adapted because it is completely misleading.
Fantastic service from a lovely lady called Char who could not have been nicer or more organised. Inexpensive, costa coffee and comfortable furniture but it was the kindness from Char that makes this place special. We will be back
Well what can I say, we arrived, the girl serving was so attentive.she was cooking too and got us exactly what we asked for, I didn't catch her name but what a super addition to the team (give the girl a raise) all the staff were friendly and the food was delicious! We will be returning Fabulous to have Wilko back
Ignore all other reviews, as they are outdated, this cafe has since reopened with new branding following the closure and reopening of the main store. The staff are all very friendly, provide a swift service and the food is superb.
Arrived and was served by a friendly gentleman and i believe his name is Dave after taking my order my lunch had shortly arrived and was given to me by a lovely young girl who i believed cooked it and she was called Tamzin, it was the best lunch i’ve had so thank you! I also spoke to a Tom who was very welcoming. Couldn't have asked for a better experience.
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