Costa Coffee - Exeter

Coffee, Coffee, Breakfast

Costa Coffee

Costa Coffee
3.9 / 5 (861 reviews)

Description

Visiting Costa Coffee revealed a spectrum of customer experiences, oscillating between commendable service and frustrating chaos. Although some patrons praised the friendly staff and delightful coffee deals, others encountered disorganization and unsanitized tables, undermining the overall enjoyment. Instances of perceived rudeness were reported, alongside claims of inconsistent service and questionable honesty. While some guests appreciated the welcoming atmosphere and warm drinks, frustrations about long wait times and crowded conditions were prevalent. Ultimately, this coffee shop epitomizes the challenges of balancing customer service amid operational hurdles, leaving potential visitors wary yet intrigued.

Last update: 17.01.2026 from: Dave

Feedback

★ 3.9 / 5 from 861 reviews
elloyd-farmer5
13.12.2022

That's the best costa I was in. the service is always excellent. all the girls and young man who work here are always courtesy friendly and very professional. I honestly can't blame her. eating is also nice.

sumenic-mrden
13.12.2022

Costa coffee is a more pleasant pleasure for my sister i. it is somewhere where she always liked as she has an ending disease, it is good to be able to get her there. the personal is friendly, the place is clean with many parking spaces.

erin-palmer-1
13.12.2022

Very nice coffee. Queue not so nice. All rather haphazard to be honest. Maybe customers should be limited on time on tables. A party of five with empty cups, chatting while people waiting outside. These seemed to be Ladies Who Lunch. Very patient 'usher ' letting people in and cleaning tables. Nice experience being able to get all five of us on one table.

dave-c-library35
31.12.2025

Coffee is good for a service station but I don’t like sitting in. Very helpful staff and always friendly.

lucy-store5
31.12.2025

Showed up here during a driver's break at 2:15am and the gentleman serving was absolutely lovely and full of beans! A real refreshing uplifting bit of personal interaction after quite a long journey. This young man deserves a lot of praise, I could never have this enthusiasm and friendliness at this time in the morning with a bunch of miserable tired passengers.

FAQ

At 741, you'll find the station Digby and Sowton, from which you also have access to the public transportation.

The restaurant is accessible and can therefore also be used with a wheelchair or physiological limitations.

More information

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