Costa Coffee - Exeter
Costa Coffee
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A complete menu of Costa Coffee from Exeter featuring all 8 menus and drinks can be found here on the list.
Visiting Costa Coffee revealed a spectrum of customer experiences, oscillating between commendable service and frustrating chaos. Although some patrons praised the friendly staff and delightful coffee deals, others encountered disorganization and unsanitized tables, undermining the overall enjoyment. Instances of perceived rudeness were reported, alongside claims of inconsistent service and questionable honesty. While some guests appreciated the welcoming atmosphere and warm drinks, frustrations about long wait times and crowded conditions were prevalent. Ultimately, this coffee shop epitomizes the challenges of balancing customer service amid operational hurdles, leaving potential visitors wary yet intrigued.
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Was JeffTheChairman at Costa Coffee a mag?
Whilst out walking my dog stopped at Costa Coffee at EXE Vale My coffee as always was exceptional and served perfectly The staff were all pleasant and helpful This remains my favourite Costa Thank you View all feedback.
What David D dislikes about Costa Coffee:
On the morning of October 16th, we visited this Costa branch. We had to clean a spot for ourselves to sit as tables were piled with dirty dishes and utensils waiting to be cleared. Once seated, one of us stayed while the other went to the counter to order. Despite there being four staff members, including the manager, it was chaotic with one staff member preparing drinks while others piled up more orders. It took ove... View all feedback.
On the morning of October 16th, we visited this Costa branch. We had to clean a spot for ourselves to sit as tables were piled with dirty dishes and utensils waiting to be cleared. Once seated, one of us stayed while the other went to the counter to order. Despite there being four staff members, including the manager, it was chaotic with one staff member preparing drinks while others piled up more orders. It took over ten minutes to be served, almost prompting us to leave. Finally, our two flat whites, priced at £3.50 each, were ready and well-made. However, the rest of the experience was disorganized. As we left, the tables remained dirty and not cleared.
On Tuesday, June 13th, my party and I visited this restaurant for lunch. Located in the Rydon Lane Retail Park, this bright and modern establishment offers both indoor and outdoor seating options. Despite the beautiful sunshine, we opted to dine inside for a cooler experience. Choosing from a well-stocked fridge, we selected a ham coleslaw sandwich priced at £3.50 and a BLT sandwich at £4.95 from the Marks and Spencer range. After picking out our food, we made our way to the counter to order drinks and pay. We ordered two flat whites, priced at £3.35 each. Thanks to accumulated reward points, one of the coffees was complimentary. The staff member, Ellie, who assisted us was friendly and helpful, providing us with plates, cutlery, and even arranging for the free coffee. Both the flavorsome coffee and the tasty, fresh sandwiches were served by friendly and efficient staff in a clean and well-maintained environment. Overall, a great dining experience.
Would NOT recommend wasting your money here…staff are useless and ignorant, received my coffee, may as-well have ordered a cup of milk, didn’t bother taking it back as they take about half an hour to make one small coffee…
Coffee is good for a service station but I don’t like sitting in. Very helpful staff and always friendly.
Showed up here during a driver's break at 2:15am and the gentleman serving was absolutely lovely and full of beans! A real refreshing uplifting bit of personal interaction after quite a long journey. This young man deserves a lot of praise, I could never have this enthusiasm and friendliness at this time in the morning with a bunch of miserable tired passengers.
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