Big Foot Java - Everett

Service was so so. The vehicle in front of us broke down so we had to go to the other side to order. Instead of preemptively asking what we would get so they co... read more Service was so so. The vehicle in front of us broke down so we had to go to the other side to order. Instead of preemptively asking what we would get so they could get our order in, we got in line with two cars ahead of us. By the time we were at the front, the lady kept repeating our order because she was too busy talking to the guy at the other window the one we were told was closed. He came 15 minutes after us, got his order before us, and our order for two separate things wasn't even correct because they taste exactly the same. I legit don't understand why there was another worker there, she wasn't helping the lady taking and making orders.

The staff here are incredibly friendly and helpful. I usually order a decaf espresso, and it’s one of my favorites! The strawberry lemonade is sweet yet delight... read more The staff here are incredibly friendly and helpful. I usually order a decaf espresso, and it’s one of my favorites! The strawberry lemonade is sweet yet delightful! I’m definitely planning to return, and they provide speedy service as well.

Hello....I made the terrible mistake about going back and had another run-in with the SAME barista! Not to mention there were 4 people there and one was new and... read more Hello....I made the terrible mistake about going back and had another run-in with the SAME barista! Not to mention there were 4 people there and one was new and she was left to handle drinks on her own. She was clearly not trained. You are failing the new hire by expecting her to know how to make drinks on her first or second day. It took her 10 minutes to make 3 drinks, and no one was helping her. And when she did ask for help, the barista that helped her had such a bad attitude. She started making my drink for the new person, and I had to tell her it was not blended. More attitude cause I corrected her as to what my order was. She noticed I was irritated when she brought my drink over. I said yes I was trying to tell you that I wanted cream in my drink. She rolled her eyes and sighed at the fact I told her it was wrong again. The lady also decided to argue with me. The customer behind me was getting mad and the barista told him that the problem was I was complaining instead of apologizing to him and letting him know she was dealing with a situation. She also kept telling me that the music was too loud and that 's why she didn 't hear me and the girl that took our order was new and she kept telling me that there was communication issue.PLEASE TRAIN YOUR WEEKEND STAFF BETTER! I shouldn 't have had to deal with the same barista I complained about already giving me attitude yet again.

Good thing to you what it is that they're putting your drink if you ask everything eligible about their dreams yeah so always ask if you want whipped cream they... read more Good thing to you what it is that they're putting your drink if you ask everything eligible about their dreams yeah so always ask if you want whipped cream they don't always ask you for your phone number so you can receive rewards points like they shouldbut that's okay they're not too nosy and they don't talk if you don't want to talk they leave you alone and they're pretty niceif you do want to talk open 24 hours a day you can't beat it they have really good drinks especially now that they have a newblender all the drinks are extra smooth and really really good right now make your drink a zombie drink and that means that it'smade with white coffee

I waited over 30 minutes for a cup of coffee, and the service was extremely slow. I love Bigfoot Java, but it seems I won't be ordering from here again. read more I waited over 30 minutes for a cup of coffee, and the service was extremely slow. I love Bigfoot Java, but it seems I won't be ordering from here again.