Taco Bell - Evans
Taco Bell
Description
Tucked at a signalized intersection, this Taco Bell delivers consistently tasty, generously portioned fast food with convenient drive‑thru, carryout and app ordering. Many visits feature friendly, speedy crew members and occasional standout employees who elevate the experience. However, inconsistent service, order errors, overpriced local menu, unclear breakfast hours and delivery handling problems tarnish the otherwise convenient stop. It’s a flavorful, accessible option for quick meals, but management must tighten pricing, staffing training and delivery safety to fulfill its potential.
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It's Taco Bell, so there's not much else to say besides the fact that their prices are skyrocketing now. I could go to an authentic Mexican restaurant for lunch and spend less.
I ordered three Doritos tacos, and each one had letters on them. I would like this Taco Bell to remove those.
The call ended with her setting the phone down and instructing someone else in the store to assist me, during which I could hear her speaking negatively about me and likely other customers as well. As someone who works in customer service, I completely understand that things can be frustrating. However, it's not acceptable to have a bad attitude and walk away when someone is just trying to clarify their order. It would have been more professional to put me on hold while finding another team member who could help. On another note, the delivery driver had my food loose in his trunk, which is definitely worth mentioning and will be a separate complaint.
