Taco Bell - Evans

It's Taco Bell, so there's not much else to say besides the fact that their prices are skyrocketing now. I could go to an authentic Mexican restaurant for lunch... read more It's Taco Bell, so there's not much else to say besides the fact that their prices are skyrocketing now. I could go to an authentic Mexican restaurant for lunch and spend less.

I ordered three Doritos tacos, and each one had letters on them. I would like this Taco Bell to remove those. read more I ordered three Doritos tacos, and each one had letters on them. I would like this Taco Bell to remove those.

The call ended with her setting the phone down and instructing someone else in the store to assist me, during which I could hear her speaking negatively about m... read more The call ended with her setting the phone down and instructing someone else in the store to assist me, during which I could hear her speaking negatively about me and likely other customers as well. As someone who works in customer service, I completely understand that things can be frustrating. However, it's not acceptable to have a bad attitude and walk away when someone is just trying to clarify their order. It would have been more professional to put me on hold while finding another team member who could help. On another note, the delivery driver had my food loose in his trunk, which is definitely worth mentioning and will be a separate complaint.

The staff was kind and friendly. Super quick drive-through times. read more The staff was kind and friendly. Super quick drive-through times.

The menu no longer carries the good items that made Taco Bell the place to go for quick American-Mexican food. Like a beef burrito, enchirito, pintos, and chees... read more The menu no longer carries the good items that made Taco Bell the place to go for quick American-Mexican food. Like a beef burrito, enchirito, pintos, and cheese. The menu has items with so many ingredients in them you have to special order everything just to get a burrito with beef and cheese in it.Service is slow. Food is made sloppily. At least 50% of the time, I when I get home, the order is wrong. Also, they don't put a sufficient amount of ingredients in their items. A taco might have three strands of cheese and a tiny bit of meat.I'm sorry I tried it again.Boy, I really miss the menu with items items like beef and cheddar cheese burrito, enchirito, bean, and cheddar cheese burrito. I'm not alone. Anyone aged 40 and up misses the old menu.