Subway - Eugene

Salad, Cheese, Sandwiches
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Subway

Subway
4.1 / 5 (3089 reviews)

Description

The restaurant has a mixed reputation, with some praising the quality of food and specific employees, while others criticize poor service and unpleasant behavior from staff. Frequent patrons appreciate the freshness of ingredients and the ability to place orders via app. Despite the excellent food, the atmosphere has been described as lackluster, and inconsistencies in service quality depend heavily on the staff working. Some customers are disappointed by unwelcoming attitudes and outdated ambiance, which detracts from their dining experience, making it a gamble to visit at times.

Last update: 17.01.2026 from: Darius

Feedback

★ 4.1 / 5 from 3089 reviews
darius-mcqarius
30.08.2025

This place used to be pretty chill to eat at after the change in ownership. However, this place has an employee who constantly makes inappropriate jokes, racist stereotypes and assumptions, is incredibly rude to customers at the end of the day and blames working too long as for why, and loudly listens to obnoxious podcasts that I can't in good faith recommend this place. It's disappointing that an otherwise great experience can be deminished by such an uncomfortable individual. Service: Dine in Meal type: Brunch Price per person: $10–20 Food: 3 Service: 1 Atmosphere: 1

t-r-restaurant943
30.08.2025

This is my first time ever leaving a 1 star. We are regulars and eat here nearly every day. Clara is usually the one working and she is wonderful! She is always kind and welcoming and all the veggies are always fresh. We were just there last night and had a great experience like always. But when I went back on my lunch this afternoon, it was a night and day difference. The man that was working at 12:30pm today was rude from the moment I opened the door. Instead of saying hi or anything welcoming, he literally sighed and rolled his eyes. When I walked up and said hi , he just snapped back what kind of bread! He acted like he was annoyed and inconvenienced by me coming in (there were no other customers in the store) I ordered the same sweet onion teriyaki that I get every day. He put less than one scoop of chicken on my footlong, 6 tiny peices of chicken on 12 of bread. It was ridiculous. I was reluctant to say anything because of how rude he was being but thought maybe it was just a mistake so I kindly asked him if he could add the second scoop. He snapped at me again its already portioned. Its ONE scoop! If you want more you 're gonna pay for it . (I come here and order this same exact thing 3 5x a week and its always 1 scoop for 6 , and 2 scoops for a footlong) But he was so rude I didn 't even want to argue with him. Then we get to veggies and I 've never seen Subways veggie trays look so terrible. That 's the whole reason I love subway, because everything is usually so fresh. But this time everything was soggy and wilted. At this point I wanted to just turn around and leave. I dont know who this guy is but his attitude and service was deplorable. If we ever come in and he 's working, we 'll be turning around immediately and going somewhere else. As for Clara, if this review were about her, it would be 5 stars! That girl is an absolute sweetheart. Food: 1 Service: 1 Atmosphere: 1

carrie-gallic
30.08.2025

Food is almost always spot on Service is ok. Depends on who is working. ; Atmosphere is non existent. It use to be more upbeat but it’s pretty dead now. That’s ok tho, thankful food is yummy. This is definitely our go to. Unfortunately, they don’t take the coupons anymore. We live close by and we always get fun local coupons in the mail so not sure why they stopped taking. Food: 5 Service: 4 Atmosphere: 3

rkasian
19.08.2023

This is hands down the best Subway I have ever visited. The sandwiches are always made perfectly, with just the right amount of sauce so they don't get soggy. I usually order through the app so I don't know who makes them, but they are always so beautifully done - mess free, folded perfectly, and cut nicely. I love this Subway so much that I will only go to this location. To whoever is making those perfect subs, I appreciate you and love you! I will definitely add a photo next time I order from here.

l-user-944
19.08.2023

My family has been dining at Subways for as long as I can remember. I have frequented their locations in California, Washington, Arizona, and now Oregon. Recently, I had the best Veggie Delight sandwich with free extra cheese at the Oregon store that I have had in at least 7 years. The vegetables were fresh and ripe, the counters were spotless, and the staff was incredibly friendly. Not to mention, the portions were generous and put my local store to shame. We will definitely return whenever we are in nearby Eugene. Yum!

FAQ

You can watch major sports events on a screen / TV right in the restaurant.

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