Wendy's - Erlanger

Unfortunately, I didn't catch the front counter lady's name but she was INCREDIBLY nice!!! She was also outside when we were leaving and told us to have a great... read more Unfortunately, I didn't catch the front counter lady's name but she was INCREDIBLY nice!!! She was also outside when we were leaving and told us to have a great evening.. she was cleaning the restrooms when we arrived. As a long-time gas station employee, I notice appreciate a lot! I told her they looked great and she beamed with gratitude!

The amount of food that is fresh not under a light is wonderful with today’s economy!!Parking: Nice amount of handicap spaces available!! read more The amount of food that is fresh not under a light is wonderful with today’s economy!!Parking: Nice amount of handicap spaces available!!

Try that baconator very filling I thought I like that but the $7 biggie bag is the best I think very filling and don't have to worry about being too full but be... read more Try that baconator very filling I thought I like that but the $7 biggie bag is the best I think very filling and don't have to worry about being too full but being just full at the right time also order a large drink with that should be great until you get off of work and then it's time to smash

Kid-friendliness: Kids are always welcomeWheelchair accessibility: A side entrance is a ramp read more Kid-friendliness: Kids are always welcomeWheelchair accessibility: A side entrance is a ramp

I 'll start off by saying I 'm very understanding when restaurants are busy and/or short staffed. However, this place was neither tonight. Got here about 9:10 a... read more I 'll start off by saying I 'm very understanding when restaurants are busy and/or short staffed. However, this place was neither tonight. Got here about 9:10 and ordered 4 items. Got to the window and they said there was a wait on spicy chicken nuggets. No biggie, there 's always a wait for those, so I parked where they told me to and waited. 15 minutes goes by. Besides the 2 cars that were immediately behind me, nobody else had gone through the drive thru, nobody inside besides the 5-6 employees. Backed up to see if they were on their way and just see 2 employees by the drive thru window glued to their phones. So I go back around and pull up to the window. One employee just stood there staring at me then called for someone else to come over. Next guy (who had seen me previously) thought I was there for a door dash order. Could tell he completely forgot about me... said he 'd go have them make our food. Another lady was at least honest and came back and said sorry, we completely forgot about you . 25 minutes later we 're finally pulling out with our 4 items and realize they forgot the sauce. I would have more patience had the employees not just been standing around talking and playing on their phones.