Dunkin' - Erlanger

Very rude in drive thru and they give no napkins when you get your order of read more Very rude in drive thru and they give no napkins when you get your order of

The lady yelled at me through the drive through then gaslighted me that I ordered a “turtle” latte when those words never came out of my mouth, would not make m... read more The lady yelled at me through the drive through then gaslighted me that I ordered a “turtle” latte when those words never came out of my mouth, would not make me my correct drink after telling me I ordered a medium turtle latte when I only said large churro latte. Refused to remake it or help in any way so I took the damn drink! Love Dunkin!

I work here friday-tuesday and I have no complaints on the work environment. The employees are friendly and are really helpful during my training read more I work here friday-tuesday and I have no complaints on the work environment. The employees are friendly and are really helpful during my training

Employees always very short with us and rude to read more Employees always very short with us and rude to

The staff at this restaurant struggles to make drinks to order, but that’s not even the biggest issue. After an abrasive interaction with one of the employees,... read more The staff at this restaurant struggles to make drinks to order, but that’s not even the biggest issue. After an abrasive interaction with one of the employees, who insisted that I had ordered incorrectly, they agreed to remake my drink. However, when she delivered a noticeably different drink alongside the watery one she claimed was correct, she told me I could go elsewhere if I wasn't satisfied. It's surprising to find that adding cream and vanilla flavoring to coffee can be such a challenge, especially since this has happened three times this week. On the bright side, Turfway Dunkin' Donuts never seems to have this problem.