Jackson's - Enumclaw

We had a disappointing experience at this restaurant. I ordered the seafood gumbo, which was supposed to include a Caesar salad and a French baguette. Unfortuna... read more We had a disappointing experience at this restaurant. I ordered the seafood gumbo, which was supposed to include a Caesar salad and a French baguette. Unfortunately, the Caesar salad arrived without any dressing, and I did not receive the baguette at all. The gumbo itself was lacking both crawfish and crab; I only found a tiny crab claw shell. When I asked the server if the gumbo was supposed to have crab, he told me, "It shouldn’t." After checking the menu again, I confirmed that it indeed listed "crab" as an ingredient. Additionally, the gumbo was excessively salty, and the missing baguette would have helped balance the flavor. Other members of my group also had issues: their sodas were watered down, a medium-well burger came out charred black, and we ordered sweet potato fries but received regular fries instead. Overall, this experience was quite unsatisfactory, and we won't be returning.

Showed up at 7:30p. Ran out of beef burgers (half the menu) and informed us after our order... Sides were served thirty minutes before the main.. . Drinks took... read more Showed up at 7:30p. Ran out of beef burgers (half the menu) and informed us after our order... Sides were served thirty minutes before the main.. . Drinks took twenty minutes to arrive. Just one thing after another.. . We are still waiting for 3/4 of the table to be served.

I ordered a $40 steak cooked rare, but it arrived medium instead. They noted that it was takeout, but didn’t remember that I picked it up right away. It seems l... read more I ordered a $40 steak cooked rare, but it arrived medium instead. They noted that it was takeout, but didn’t remember that I picked it up right away. It seems like they might have just kept it in the back for too long without needing to.

Not sure if it was just a bad time to go, but food was mediocre and old fashion was a joke. Wine was not good either, tasted like bottle had been open for a wee... read more Not sure if it was just a bad time to go, but food was mediocre and old fashion was a joke. Wine was not good either, tasted like bottle had been open for a week. Our first time there since they re-opened and will not be going back anytime soon. Really disappointing as hopes were high. They weren’t busy so that’s not even an excuse.

One of my favorite places! The fries are amazing! The ribs are the best! My birthday is this coming week. Think we'll be by for dinner! Can't wait! read more One of my favorite places! The fries are amazing! The ribs are the best! My birthday is this coming week. Think we'll be by for dinner! Can't wait!