Adriano's - Ennis
Adriano's
Description
Adriano's restaurant received mixed reviews from customers. While some were satisfied with the food quality and delivery time, others complained about missing items in their orders and rude staff. The pizza was a standout dish, with fresh ingredients and authentic flavors reminiscent of Italy. However, some customers experienced watery lasagne and rubbery chicken wings. Despite the delicious food, the service and attitude of the staff were inconsistent, with some customers feeling unwelcome. Overall, the restaurant offers a variety of dishes, including pizza, pasta, and chips, but the overall dining experience may vary depending on individual visits.
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We had been loyal customers for over 3 years, but our recent experience was disappointing. The pasta dish I ordered with my pizza was less than half full and cold. After giving the restaurant another chance, our pizzas were double charged and burned. My olives and mushrooms were cold, and the pizzas themselves were blackened on the edges. This was the third time we've had a bad experience, and we won't be returning. We've decided to stick with other generic pizza places where we know we will get what we pay for. It's a shame, but we won't take the chance again.
I rang and placed an order then hailstone shower came I was scared to drive as I'm pregnant I rang to cancel my order within 2 minutes of ordering to cancel oder was 2 12 inch 2 chips 2 garlic dips over €44 between myself and a friend split the bill and delivery and said I would order on the delivery app staff said pizzas and chips were on already staff said they could deliver I said could I pay over the phone and that would be easier all was fine delivery came and I noticed NO 2 large garlic dips I went out to delivery driver was going out the gate I rang Adriano's and explained that there was no garlic tip I hot short answer next time remind us and when you order next we'll throw them in I said we want them with or order that is infrount of us I asked for the manager the staff said he was the owner Adriano himself I was so surprised as he was saying I changed my order from collection to delivery I paid for delivery and shur what would that have to do with I not receiving my full order he also added he also added people aren't perfect and it's a mistake he's busy it's Saturday 6pm ringing he hung up the phone on me so rude I was so shocked and hurt and taken back by how he reacted on the phone was shocking to say the least I asked for a refund for the sauces even the two pizza s were burnt and he also said i wasnt excepting an apology when he was losing the run of himself down the phone It didn't sound like anything like an apology i only wanted the order i had paid for he said ring back Monday he's busy and has to go. I rang the delivery person to see how long would I be waiting for the dips for our order she said she had 2 deliveries for a different restaurant in town before she could get back to Adriano s to get the dips ..... what good are they to me now the experience was awful and we won't be back with family or friends ever again
Recommendation from a friend- best pizza by a country mile in Ennis. As good as I’ve had anywhere outside of Italy. Genuine Italian staff with a humongous oven!
Best chips I’ve had in ages, amazing pasta can’t wait to try the pizza. I’d always go out of my way to visit here!
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