Subway - Emerald

As a visitor of the city this was too foot to our motel. clean and tidy shop staff seemed to know what they did eating was ok read more As a visitor of the city this was too foot to our motel. clean and tidy shop staff seemed to know what they did eating was ok

Receiving a warm smile at a restaurant can truly enhance the dining experience. At this particular establishment, we were greeted with a great friendly smile an... read more Receiving a warm smile at a restaurant can truly enhance the dining experience. At this particular establishment, we were greeted with a great friendly smile and enjoyed fresh, flavorful dishes that surpassed our expectations. The overall dining experience was fantastic.

Kim toasted my bread only half time, so it was too soggy and the cheese had not melted, so had to ask for the normal toasting time. He also served my footlong w... read more Kim toasted my bread only half time, so it was too soggy and the cheese had not melted, so had to ask for the normal toasting time. He also served my footlong with only 4 (instead of 6) slices of roast beef, so he gave...less than the standard value. And Subway Emerald charges 10% more than other rural Subways. When I asked for 6 slices of roast beef, he simply looked at me as if I was crazy. When I kept insisting that these 4 slices were 2 less than the Subway standard serve, he answered that he “had run out of roast beef”. So I just looked at him, waited and finally had to ask him to get some more roast beef from the storage fridge. Which he finally did, which means he was simply lying and cheating me. He also gave less lettuce, beetroot and gurken, so I had to ask for more again. When I asked him to put the olives on one half size only, he responded with that they refuse to work this way, that if I want 2 different halves, I should not take a footlong. He even had a A04 copy attached to the counter cover stating the same thing. And I had not even asked for halves, I just did not want olives on the whole Footlong. So you can see why I wasn’t happy at all ! Trying to save money by giving the customer less and charging more is less value for money and not what the Subway franchising business is supposed to be………

Called in for an healthy light meal. Got exactly that. Fresh, tasty and very enjoyable Very helpful service, quick and professional. Would definitely use again read more Called in for an healthy light meal. Got exactly that. Fresh, tasty and very enjoyable Very helpful service, quick and professional. Would definitely use again

I inquired about the meatball sandwich and received more than I bargained for. There was an excessive amount of meatball sauce on the bread, almost like a soup.... read more I inquired about the meatball sandwich and received more than I bargained for. There was an excessive amount of meatball sauce on the bread, almost like a soup. The sauce mixed with the salad when I opened the packaging, creating a messy situation. It seems like a new menu item, but it definitely needs some improvement. After only three bites, I ended up throwing it in the trash. Regardless of the cost, it was a waste of money.