Dunkin' - Effingham
Dunkin'
Description
This Dunkin' is a dependable stop for excellent, consistent coffee and a speedy drive‑thru, with many staff praised for friendliness and helpfulness. However, pastry quality and availability can be uneven—stale or burnt items and occasional charging for substitutions were reported—and there are signs of understaffing inside. One serious hygiene concern was noted. Overall it’s a go‑to for coffee lovers but expect variable baked‑good quality and service depending on the shift.
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They were good the donuts were great I got a strawberry coconut refresher and it tastes like a strawberry refresher from Starbucks but it is really good so if you ever get it great it's really good enjoy!!!
I had a great experience at this restaurant! The iced coffee was excellent, and the munchkins were fantastic as well. The staff is exceptional, whether you're dining in or using the drive-thru. They go above and beyond to ensure you’ll want to come back for more!
Clean and quick service, and the butter pecan iced coffee was absolutely delicious today. Yum!
The young man working the inside counter was friendly and efficient. My drink was perfect. He even apologized for the people behind me that took 5 min to decide on a half dozen donuts. (Please be ready to order and know what you want before approaching the register! He was the only person I saw actually working. So he had to take orders and make them. The other gal working the drive thru (there were no drive thru customers while I was there looked to be having a rough day.Maybe a touch understaffed, and the no rewards is not uncommon for coffee shops that are owned by truck stops. Don't blame the staff, they're just trying to do their jobs and have no control over those things.
This use to be a great Dunkin. Now it is not. Cold snacking bacon COVERED in grease. I asked why is this cold they said they can't serve it heated up. Umm what? They were out of the everything bagel bites and did say anything until we got to the order window. And the Sourdough Sandwhich was barely juat past room temp.
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