Carvel - Edison

Came here on Wednesday for the bogo sunshades and the guy tried to load me 10 dollars for two small sunshades and when I said it is Wednesday not they are bogo... read more Came here on Wednesday for the bogo sunshades and the guy tried to load me 10 dollars for two small sunshades and when I said it is Wednesday not they are bogo free? and pointed to the sign on the door, he said: “Ours should tell me that they want this deal before they order.” how? why should I pay the full price if there is a bogo deal? if I had told him before the order, he would have made my sunflowers different, what is the difference when I mention the deal before or after the order? Actually, I shouldn't have to mention it at all. if I hadn't paid attention to the price, I would have torn off. I've never had this before. made this special carvel seem super sketch. So they pay attention to what exactly is calculated for when u go here.

Great service. great business. I love this place. always fresh and tasty. read more Great service. great business. I love this place. always fresh and tasty.

If you look at this place for a custom photocake, you avoid to cost all! I showed the writer the picture I wanted (frozen 2 film poster) and he said we have som... read more If you look at this place for a custom photocake, you avoid to cost all! I showed the writer the picture I wanted (frozen 2 film poster) and he said we have something similar but something else. I asked to see it, but all he said is that it is a little different. since we waited until the last minute and we are desperate, I didn't attack him. Instead, I paid and he said I could pick up the next day. when I went back to pick up, it looked like a badly drawn anime version of frozen ever after. he refused to pay us back the money and left my man 20 minutes to the office depot and drive back with the right picture. even after we had made a printed copy available to him, it was still very cheap and badly done. I will never go back to a custom cake and I will avoid this place due to the terrible customer service.

The service is excellent. The restaurant is fantastic. I adore this place. The food is always fresh and tasty. read more The service is excellent. The restaurant is fantastic. I adore this place. The food is always fresh and tasty.

If you’re considering this location for a custom photo cake avoid at all costs! I showed the clerk the picture that I wanted (Frozen 2 movie poster) and he said... read more If you’re considering this location for a custom photo cake avoid at all costs! I showed the clerk the picture that I wanted (Frozen 2 movie poster) and he said we have something similar but a little different. I asked to see it but all he said is that it’s a little bit different. Being that we had waited until last minute and we’re desperate I didn’t fight him on in. Instead, I paid and he said I could pick up the next day. When I went back for pick up it looked like some poorly drawn anime version of frozen ever after. He refused to refund us the money and made my husband drive 20 minutes to Office Depot and back with the right picture. Even after we provided him a printed copy it was still very cheap and poorly done. I will never go to carvel for a custom cake ever again and I will avoid this location due to the awful customer service.