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Contribute Feedback What Stephanie C doesn't like about Carvel:
My boyfriend and I were craving ice cream late at night and the only place still open was Carvel. Unfortunately, the flavors available were quite limited. I ordered cookie dough and Reese's peanut butter cups as toppings, but they were skimping on them and I barely had any. Overall, I don't think I would go back to this place. View all feedback.
Great service. great business. I love this place. always fresh and tasty.
The employee was really nice but during this time of covid19 virus the workers should have masks on. No one had a mask and they make the ice cream at the store.
Check your Receipts when you buy something there . Got charged 58$ for two milkshakes
Came here on Wednesday for the bogo sunshades and the guy tried to load me 10 dollars for two small sunshades and when I said it is Wednesday not they are bogo free? and pointed to the sign on the door, he said: “Ours should tell me that they want this deal before they order.” how? why should I pay the full price if there is a bogo deal? if I had told him before the order, he would have made my sunflowers different, what is the difference when I mention the deal before or after the order? Actually, I shouldn't have to mention it at all. if I hadn't paid attention to the price, I would have torn off. I've never had this before. made this special carvel seem super sketch. So they pay attention to what exactly is calculated for when u go here.
If you look at this place for a custom photocake, you avoid to cost all! I showed the writer the picture I wanted (frozen 2 film poster) and he said we have something similar but something else. I asked to see it, but all he said is that it is a little different. since we waited until the last minute and we are desperate, I didn't attack him. Instead, I paid and he said I could pick up the next day. when I went back to pick up, it looked like a badly drawn anime version of frozen ever after. he refused to pay us back the money and left my man 20 minutes to the office depot and drive back with the right picture. even after we had made a printed copy available to him, it was still very cheap and badly done. I will never go back to a custom cake and I will avoid this place due to the terrible customer service.