Chatime - Edinburgh

Coffee, Fast Food, Tea
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Reservation request for Chatime.

Chatime

Chatime
3.9 / 5 (3374 reviews)

Description

Despite some positive reviews praising the bubble tea at Chatime in Edinburgh, there seems to be a pattern of disappointing experiences reported by customers. Issues include unfriendly or unwelcoming staff, lack of ingredients resulting in not being able to make certain drinks, slow service due to understaffing, and disagreements over the quality and taste of the bubble teas. While some customers do praise the quality and taste of the bubble teas, the overall consensus appears to be mixed, with some customers expressing disappointment with their visits.

Last update: 18.05.2026 from: Kairo

Reservation request for Chatime

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★ 3.9 / 5 from 3374 reviews
campbell-eleanor
31.10.2022

The best place for bubbled in edinburgh, I would say. the classic military with tapioca pearls never miss a hit! the staff is also very friendly, and I never had a mix with my drink. is good, especially in consideration of the prices that are calculated by places close to the exact same position (but with less taste and/or quality! . loyal customer now and forever.

opik-katlin
31.10.2022

Good, but teases are fragile. we ordered 24 tassen tee. few tassen will soon be sharing after leaving the load and tee in the plastic bag.

danbryana
28.11.2023

I had a very disappointing experience at this restaurant, which is a first for me and has made me reconsider returning. I ordered chocolate milk tea, honeydew melon milk tea, and taro milk tea, but unfortunately, they did not meet our expectations. The chocolate didn't taste like milk tea, the taro tasted like cocoa, and the honeydew melon milk tea was lacking the honeydew melon flavor and tasted like plain cold tea. I went back to the shop shortly after picking up our order and was met by two unfriendly female staff members. I explained that the drinks didn't taste right, but they insisted that they only use one recipe for all milk teas. I felt that the situation could have been handled more efficiently, as I was simply looking for them to own up to their mistake and replace the drinks. Overall, I was very disappointed in the way I was treated by the staff, as I usually have a high tolerance for these types of situations.

kairo-chester
18.05.2026

Not really been a fan of bubble tea turns out Costa bubble tea is rubbish! This was the first time having some good bubble tea and I can see why people like it! The winter melon cooler was very nice and refreshing. As for the customer service that I see complained about, a simple please and thank you and the lady serving me was lovely!

ivayla-5
18.05.2026

Best bubble tea in Edinburgh!

FAQ

The second closest stop is Edinburgh Trams-Princes Street, located 388 meters away.

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