Reviews

Overall Total Score
4 out of 5
Impressive | 193 reviews

Reviews from various websites

Tripadvisor
4.0 ★ from 103 reviews
elainegU746IK
07.01.2024 - 16:15

My party dined at this restaurant on a Friday night in the private dining area known as the library. Wang introduced herself and was very pleasant. The staff we...

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Linda
07.01.2024 - 16:15

Our experience at this restaurant was disappointing. Although the food was good, the service was poor and did not meet our expectations. Upon arrival, there was...

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angela87872015
07.01.2024 - 16:15

Yesterday, five of us enjoyed a delightful afternoon tea at this restaurant. All of the food was freshly made and delicious. We had leftovers that we were happy...

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Badger1997
07.01.2024 - 16:15

We've had our breakfast here whilst staying here and can't fault it or the service plenty of choice nicely laid out. We had an evening meal here yes the menu is...

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Wendyn535
07.01.2024 - 16:15

Restaurant was nice and was clean. Waiting staff were lovely. Reception staff needed some training. Food was horrid.

At this restaurant, experiences vary widely among guests. While some diners praise the atmosphere, courtesy of the staff, and the quality of the food, others express disappointment with the service. Complaints include unhelpful drink service, delayed attention, and lackluster afternoon tea offerings. Some enjoyed freshly made sandwiches and a delightful afternoon tea, while others encountered dry bread and pre-packaged cakes. The hotel’s ambiance and cleanliness receive positive remarks, yet the inconsistency in service and food preparation leaves a lingering sense of dissatisfaction. Ultimately, the restaurant shows potential, but it struggles to offer a consistently enjoyable dining experience, leading to mixed reviews.

Gastroranking-uk
4.0 ★ from 90 reviews

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