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Contribute Feedback What Kc DC likes about Wendy's:
We've been visiting this Wendy's for quite some time now, and we really appreciate how there's rarely a long wait in the drive-thru. The manager, Jose, has been especially helpful, assisting me with placing my order in-store. Given the uncertainties with restaurants nowadays—like COVID-related lobby closures and lunch rush delays—we'll continue to come here. View all feedback.
What User doesn't like about Wendy's:
I would advise against ordering online or through the app unless you plan to pick it up right away. There’s no option to specify a pickup time for your order, and it took me 15 minutes to get to the restaurant. When I finally got my food, it was only slightly warm. I'm quite disappointed. I placed my order on December 28, 2022, around 1:00 PM. View all feedback.
I would advise against ordering online or through the app unless you plan to pick it up right away. There’s no option to specify a pickup time for your order, and it took me 15 minutes to get to the restaurant. When I finally got my food, it was only slightly warm. I'm quite disappointed. I placed my order on December 28, 2022, around 1:00 PM.
The customer service was pleasant; the staff member assisted us in finding a better deal than what we initially ordered. However, the fries served here were cold. We ordered four meals, and one of them came with lukewarm fries, which is disappointing. Unfortunately, we didn’t check the fries until we were too far away to return.
I ordered a chicken sandwich, and the chicken felt cold and dry. However, my friends' meals were good. I definitely recommend trying the peppermint frosty!
Customer service worst I have ever experienced in my life, the Spanish Drive-Thru-Dame is a straight on biatch. And when I see the other reviews, I am sure it is also it. you have to find better help, you cannot be so desperate
I called them Asking if they had chili available because there’s been a few times where they didn’t have any and the guy immediately started yelling and cussing at me saying he’s gonna trace my number and report me to juvey. Like excuse me sir I’m a grown adult and genuinely wanted to know before I got there in case they were out.
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