Tebay Services - Eden

The restaurant offers great food and has a variety of shops. The staff is very friendly and the views are stunning. They also have electric charge points availa... read more The restaurant offers great food and has a variety of shops. The staff is very friendly and the views are stunning. They also have electric charge points available and are currently in the process of installing more, making it easy to find a fast charger.

Do not waste your time stopping at this restaurant. The food was terrible and served by a rude individual who didn't seem to care. When I asked for toast that w... read more Do not waste your time stopping at this restaurant. The food was terrible and served by a rude individual who didn't seem to care. When I asked for toast that wasn't burnt, I was told that I had to accept whatever came out of the machine. The quality was really low...I think the black things were supposed to be mushrooms, but I'm not sure. When I asked to speak to a supervisor, I was expected to leave my coffee and find them myself. We ended up just leaving instead.

I would give this restaurant five stars because it has the best atmosphere, food, and staff among all service stations. They also have a separate dog-friendly a... read more I would give this restaurant five stars because it has the best atmosphere, food, and staff among all service stations. They also have a separate dog-friendly area so your furry friend can join you without disturbing cat lovers. The farm shop has a great selection, but be mindful of your budget as the prices are not as cheap as supermarkets. During certain times of the year, they even have a live frog show in the pond.

There are northbound and southbound Tebay services and we stopped for lunch at the northbound site. Parking appears a little congested upon arrival but there is... read more There are northbound and southbound Tebay services and we stopped for lunch at the northbound site. Parking appears a little congested upon arrival but there is plenty of additional parking including ample spaces for Blue badge holders that is not clearly signposted. The hot food selection is made with locally sourced items and is served self selection and piping hot. My lasagna was most tasty with soft melt in the mouth pasta but lacking in bechamel sauce, the accompanying chips were very hot and very good. My wife’s steak and ale pie contained chunks of well cooked local beef and the ale presence was pronounced. Fresh carrots, finely chopped red cabbage and a rich gravy completed the dish. A traditional treat. The farm shop stocked a wide range of tempting high quality foods. The seating a views from the eating areas are most agreeable and many who stopped took opportunity to take a short walk in the adjacent land. Overall a much better than usual motorway stopover. There is only one disability designated toilet.

Sadly, this place is becoming as poor as some of the lesser appointed motorway service areas, To be honest, there are now some areas which are far superior to T... read more Sadly, this place is becoming as poor as some of the lesser appointed motorway service areas, To be honest, there are now some areas which are far superior to Tebay. I do not know if the management realise the extent of their problem but they should look closely at the spread of reviews and consider how many are average or below. We felt the whole building was in need of TLC and that low staffing levels were causing queues at a fairly quiet time of the day, Self service coffee machines were out of action and prices seem to be getting higher and higher, Most energy seems to go into the over-priced Farm shop operation and the core function of the services is being neglected. In the early years of this venture Tebay could be relied on for cleanliness, quality food at competitive prices and helpful staff.............not any more. We called in at Southwaite on our return journey and we felt it was equally as good if not better (minus the farm shop.