Regency - Eden

It went wrong as soon as we walked through the door and the very flustered chap on reception just seemed to go to pieces. Had we booked. He didn't know if they... read more It went wrong as soon as we walked through the door and the very flustered chap on reception just seemed to go to pieces. Had we booked. He didn't know if they were serving lunches. He just kept repeating that a Chinese tour was coming in later and how would he cope. Everything seemed a bother. This review will come as no surprise to the staff as I spoke at length to the charming manager and he was in complete agreement about the lunch I was served. This was meant to be a lamb and chickpea curry but they'd used belly of lamb so it was a dry bowl of lamb fat with masses of chickpeas. The manager offered to change it but it is a very small menu and had nothing I wanted so I opted for the fish and chips as this was the quickest thing to cook and my husband was halfway through his meal. The fish was ok if slightly greasy but the fries were undercooked. This was accompanied by the most bizarre bowl of florescent green mush which turned out to be inedible, dried out, mashed up garden peas. No staff around so I had to go all round the hotel in search of a waiter. I was offered a bottle of water which I assumed they were giving me then I noticed on the bill they charged £5 for it. In fairness they didn't charge for one of the meals but as it was inedible that seemed reasonable. The views are stunning hence the one star but avoid eating here. This in no way lives up to the McDonalds name.

Great choice, great surroundings, great food. Service very good and breakfast was one of the best we have had in any hotel. read more Great choice, great surroundings, great food. Service very good and breakfast was one of the best we have had in any hotel.

Very cosy with stunning views. Pre-dinner drinks in the drawing room and card games in the library after dinner made this all great fun. Quite pricey for dinner... read more Very cosy with stunning views. Pre-dinner drinks in the drawing room and card games in the library after dinner made this all great fun. Quite pricey for dinner but very good. (Some local pubs have upped their game for less). Breakfast sets one up well for a good day’s exploring.

Unfortunately even though I had prepaid for the meal with the hotel accommodation I did not get to to experience hardly any food because they had a power cut as... read more Unfortunately even though I had prepaid for the meal with the hotel accommodation I did not get to to experience hardly any food because they had a power cut as soon as they served the starter could not serve us anything apart from a cold sandwich which I understood given the circumstances. The annoying thing was was though is that we was asked if we would like to wait for the power to come back on (which was 1hr) to continue with the rest of the meal we said yes we would wait then when the power came on the chef said he could not cook anything as it would take to long, so that is when we were offered a sandwich.

Very good food and service but overpriced for the menu on offer read more Very good food and service but overpriced for the menu on offer