Steak N Shake - Feedback

If I order chili to go on the app. You think you would include the crackers and a spoon! Idiots! No wonder steak and shake is going out of business

I had a really bad experience last night had to pick up a order from here get there and the lady working there who calls her self a manager

Verbally abusive to delivery drivers. It shouldn’t be tolerated

Best double steak burger I've had in long time. Ordered extra pickles and it was hot!!!

Stopped here on our way to watch the solar eclipse. Wasn't thrilled with ordering from a kiosk only. I like talking with people. The food was delicious.

The plates were dirty and likely not washed properly. The shake cups were marked with fingernail scratches; one even had the name "Bailey" carved into it, and a...

I visited the dining room now that it has reopened, and it feels more like an upgraded cafeteria. You place your order at a kiosk and wait for your name to be c...

I don't like kiosk machines. they didn't get our torps right on one of the sandwiches. the food was cold. will not go to a steak n shake again.

Burger was great and quickly came out; but the shaker lasted 25 minutes. I am not sure how there is a long waiting time for the shake if there is only one other...

I wish negative stars were an option.They got both of our orders wrong. My friend was missing his fries completely and they put nothing but cheese on my garlic...