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Contribute Feedback What Chris S likes about Insomnia Cookies:
Good cookies that I want to give a higher score, but the selection was limited when I visited due to technical issues they were having. I wanted to try their vegan cookies but had to settle (which is a word I use lightly because I actually enjoy them a lot l for the chocolate chunk cookies. Another improvement they could make, given they carry a selection of lactose-free cookies and a lactose-free ice cream, is to ca... View all feedback.
What Lisa F doesn't like about Insomnia Cookies:
Great cookies but I have an issue with delivery. Even though they ask for a room number, they just leave the cookies outside the building when they deliver it! And no notification for the student when it gets there so anyone can take it. This should be noted on their website. I most likely won't order again. View all feedback.
We stopped in for our daughter's birthday to grab some cookies. They are cash only which was posted but very small! The smore cookies were the best. Even a couple days later the cookies tasted fresh and weren't hard or anything.
Great cookies but I have an issue with delivery. Even though they ask for a room number, they just leave the cookies outside the building when they deliver it! And no notification for the student when it gets there so anyone can take it. This should be noted on their website. I most likely won't order again.
I had the best cookies and the ice cream has their cookies too. Service with a smile. This is one of my treat myself favorite places
First time here it was late night. My cookies were fresh and chewy. I got Red Velvet, snickerdoodle, salted caramel, peanut butter vegan birthday cake. A half dozen was a great choice for first timers. Customer service was nice as well.
Stopped in to order 4 dozen cookies. When I told the scruffy guy behind the counter that, he said it would be 30-45 minutes. Had he stopped there he would have made a sale. Instead he lectured me about how busy he is and how things work around there. When I called him out for his attitude he got very apologetic and told me it’s because he’s used to dealing with college kids. I’m not sure how being rude to your largest customer base was supposed to make me feel better. He lost a big sale today and more in the future.