Reviews

Overall Total Score
3.1 out of 5
Good | 147 reviews

What Mat F doesn't like about Papa John's:
Tried to order online and via app and I was constantly told the store was closed…. this was on a Tuesday between 3.30pm and 6pm. Not the first time I’ve had an issue with them. In fact I was only using them to cash in a free pizza from when I last complained to their customer services. Avoid them View all feedback. What mirandis likes about Papa John's:
I ordered pizzas from Papa John's online for the second time and took advantage of the 241 offer on Tuesdays, which was a bargain. I wanted one of the pizzas to be half Hawaiian and half without pineapple, but couldn't select that option online. After placing my order, I called the shop and they were very friendly and accommodating, allowing me to have the pizza half/half. The pizzas arrived about 30 minutes later an... View all feedback.

Reviews from various websites

Tripadvisor
2.4 ★ from 35 reviews
mirandis
05.01.2024 - 19:11

I ordered pizzas from Papa John's online for the second time and took advantage of the 241 offer on Tuesdays, which was a bargain. I wanted one of the pizzas to...

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scole96
05.01.2024 - 19:11

We ordered 2 pizzas from 1755 Restaurant and received them cold at 1855. After sending them back, we waited 40 minutes and finally received warmer pizzas. The d...

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637ashleys
05.01.2024 - 19:11

If you want to be shouted at, have people on the end of the line who cannot understand a word you say, and generally treat you like the vermin that probably inh...

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VanessaN897
05.01.2024 - 19:11

We ordered a vegan the works, but received a meat pizza in the box labelled vegan. We ate some trusting it was vegan. I had not eaten meat in years. Called to c...

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Mat
05.01.2024 - 19:11

Tried to order online and via app and I was constantly told the store was closed…. this was on a Tuesday between 3.30pm and 6pm. Not the first time I’ve had an...

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In the competitive world of pizza delivery, customer service can make or break a restaurant's reputation. While some establishments like 1755 Restaurant have faced criticism for poor communication and long delivery times, others such as Papa John’s consistently deliver positive experiences. Customers appreciate Papa John’s warm pizzas, friendly staff, and willingness to customize orders. Many patrons praise the prompt delivery and exceptional service, even during busy times. With a growing fanbase, particularly among families, Papa John’s seems to be the preferred choice for quality pizza and reliable service, leaving competitors struggling to meet similar standards.

Just-eat
3.8 ★ from 45 reviews
Gastroranking-uk
3.1 ★ from 67 reviews

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