Taco Bell - Eagan

Absolutely awful experience with this Taco Bell. I did a mobile order to make things easier. I asked to add a few items in a separate order, it was 11:15 and there was no cars behind me, and I was told I have to drive around just to place an order due to “lunch rush”, I have worked in the fast food industry so I know it’s a matter of not wanting to do it not if they can or not. But I let it go and went around a second time, I knew the exact amount of the order so I gathered the change. When I went to pay she said I didn’t have enough so I grabbed more money and she dropped my change I said it’s fine, and took my order and left. I assumed prices went up because the total was more than I anticipated, I look at the receipt just to see I was charged a donation, that I didn’t approve or even get asked for that matter. Absolutely unacceptable.

I like their food, soft drink refills, and I was able to attend a Zoom meeting there. At that time of day (4 pm) most of their business is drive-thru so not bothering or bothered by other patrons.

Newer updated Taco Bell inside was very very clean. The staff working we're friendly and

Last 2 times I ordered steak or chicken in my meal instead of ground beef. I paid the extra upcharge and didn't get what I paid for. This is theft, plain and simple. Most times going through I don't get a fork for the potatoes even though I ask for it and they tell me it's in there. How do they expect me to eat cheesey potatoes without a fork? I was excited to have a Taco Bell open up close to home but now I've had enough and am through with this place!

Short man behind the counter didnt want to take my order. He was doing drive thru, only had 2 cars in line. Told me ro use the kiosk or get out. Very