Menu - Panera Bread

I used to frequent this restaurant regularly, but recently the staffing has significantly declined. My takeout order was over 20 minutes late, and a car at the... read more I used to frequent this restaurant regularly, but recently the staffing has significantly declined. My takeout order was over 20 minutes late, and a car at the drive-thru window had to repeatedly honk their horn because they were being ignored. To make matters worse, my takeout order had avocado smeared on the outside of the wrapper, even though there was no avocado included in my order.

Three out of four ordering devices were out of order, so we had to wait a long time to place our orders on the one available device. It seemed like there was no... read more Three out of four ordering devices were out of order, so we had to wait a long time to place our orders on the one available device. It seemed like there was no effort to fix the broken equipment; one device was even missing during my last visit. Alternatively, we could order at the cashier. However, one employee kept chatting with other customers, ignoring those of us waiting in line. I even said "excuse me" once, but she ignored me and returned to the cashier with a very rude attitude. Overall, my experience at this location was disappointing. UPDATE: Each time I visit this location, something frustrating happens. This time, I couldn't pay on the device and ended up having to place my order again through the app.