Reviews
What Daledonner likes about East Side Mario's:
I went to this location a few nights ago with a friend. After a short time on the wait list we were seated and immediately brought bread and drinks. Our server was friendly and attentive and even the manager came over to make sure everything was perfect. The food, service and atmosphere was top notch! View all feedback. What ilsang kim doesn't like about East Side Mario's:
Bad service. I was going to reservation for 6 people. They didn’t receive reservation. I was supposed to call 20 minutes ago. My friends is coming from Toronto. How can I call before 10 minutes. So I called another East Side Mario in Hamilton. They received my reservation and so kind. I will go here in the future. View all feedback.
Reviews from various websites
Came here for dinner with Canadian Family and us. Very disappointed. My Chicken Parmesan was so small and dried out even my Service Dog didn't want it. My wife'...
read moreWe love East Side Mario's restaurants but this one was not up to par. We took our 5 month old baby for lunch and the food was good but that's the only positive...
read moreESM used to be one of our favourite places to eat but, like so many other restaurant chains, it is dying. Can't servers be more original, or polite, in their gr...
read moreWe used to go to this east side marios regularly and hadnt been back in a few years. Took some visitors and we were disappointed. Service was slow and disorgani...
read moreIf it's lunch time and the place is empty, you'll wait 20 minutes or more for any kind of service. At dinner you'll likely receive the WORST service you'll ever...
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read moreThe restaurant had mixed reviews, with several complaints about service and food quality. One customer expressed frustration over a lack of sweetener for diabetic needs. However, positive experiences centered around attentive and friendly servers, like Cathy and Jalene. Customers noted the quick service and delicious food at East Side Mario's. The renovated atmosphere was also praised. Overall, the restaurant seemed to have potential with attentive staff and quick service, but inconsistencies in food quality and service were apparent across various visits.
Preface: I have always enjoyed various locations of this chain with family. I had never been to this location before and I’m not sure if what we experienced ref...
read moreWe enjoyed our lunch! The prices are very reasonable! One had the Seafood Linguine and one had the Spaghettini and Meatballs. The food was served hot! Our serve...
read moreThis is my go to stop after work for a drink the bartender Heather is always friendly and prompt with service. The chicken parm is also fantastic
Stopped in while I was in the area to pick up some takeout, good service, good price, and good food :
I went to this location a few nights ago with a friend. After a short time on the wait list we were seated and immediately brought bread and drinks. Our server...
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read moreBad service. I was going to reservation for 6 people. They didn’t receive reservation. I was supposed to call 20 minutes ago. My friends is coming from Toronto....
read moreAn amazing dinner out. Cathy L was our server and she was absolutely amazing. Was on top of her game. She was extremely friendly and always there if we needed a...
read moreWe enjoyed dining in here, and what makes it very special is that Cathy who served us made us very comfortable and very special guest. Keep it up Cathy, this br...
read moreMy family and I have been going to East Side Mario's for years. We had a birthday meal at this location a few days ago. The food itself has become mediocre. The...
read moreFood wasn't as good as east side Mario's has been in the past. Our server was great and I can't blame her for the food. Very disappointed, use to love
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read moreGood service, great food. Especially love their salad and bread. It keeps me coming back. I miss some of the items that used to be offered on their old menu.
I’m so happy this location is open again!! They were missed. Yummy food, great prices excellent service. Prepare to have a good time leave with a full belly!
I enjoyed the service, the Italian soup was fantastic, and I would definitely come back again.
This restaurant is fantastic! The staff is wonderful and the manager is doing an excellent job, especially after the recent renovations. I really enjoy the all-...
read more2017/10/28<br/ We had an opportunity to get together for dinner with friends in Hamilton, and East Side Mario’s was chosen as the meeting place. The restaurant...
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