Reviews
What Jamie Gregory doesn't like about Mason's Chicken N Seafood:
WENT INTO THE PLACE ON TODAY AT 9:30 WAS TOLD THAT I COULDNT GET WAT I WAS TRYING TO ORDER BY THE YOUNG GUY AT THE COUNTER BECAUSE HE WASNT GONNA MAKE IT MEANING THE COOK BECAUSE IT WAS 9:30 AND THEY CLOSED AT TEN WHICH WAS KINDA CRAZY BUT JUST WANTED TO JUST LEAVE THIS REVIEW FOR THE MANAGER TO KNOW THAT HIS CREW ON THIS DAY DIDNT WANNA TAKE OUR ORDER BECAUSE IT WOULD TAKE TO LONG. View all feedback. What Ella Smith likes about Mason's Chicken N Seafood:
This was my first time visiting. The outside was clean with outside seating. The food was great. No mistakes on my large order. Fries were freshly cooked and seasoned just right. The customer service was excellent. View all feedback.
Reviews from various websites
They take frozen fist and fry it They don't ask if you want that horrible seasoning.
Catfish shrimp were over cooked. Fries were room temperature. The guy that took our order gave us drink cups with 3 chips of ice in them. Air conditioning was n...
read moreI should've looked at reviews before I came. That 6 piece catfish nuggets is not catfish. It's swai. The meat is not the same people and it make sense as to why...
read moreI've gone to the Mason's on Hampton Rd in Desoto and had far better service than this one. I ordered 2 of their catfish plates in the drivethrough. After having...
read moreService was great but the food not so much. I order fish nuggets and in every one I bit in it barely has any meat, and salty.
Mason's restaurant used to offer great meals at reasonable prices, but recent reviews tell a different story. Customers complain of overcooked catfish, served with room temperature fries, low-quality swai instead of catfish, and poorly seasoned chicken wings. The lackluster customer service doesn't help either, with one review describing a disappointing encounter at the counter. However, some positive notes include clean premises, good food quality, and excellent service on first-time visits. It seems that Mason's is hit or miss, with potential for improvement in both food quality and customer service.