Panera Bread - Duluth

I usually don't take the time to write negative reviews, but my experience at this Panera location was truly disappointing. The manager was incredibly rude and... read more I usually don't take the time to write negative reviews, but my experience at this Panera location was truly disappointing. The manager was incredibly rude and seemed unconcerned about helping customers or providing any level of good service. This was by far the worst management I've encountered!

Just ok. Soup was watered down a lot. Sandwich was a bunch of bread and a little of substance. Has gotten pricey over time. read more Just ok. Soup was watered down a lot. Sandwich was a bunch of bread and a little of substance. Has gotten pricey over time.

Sandwich was horrible for $13 with mostly mayonnaise some cheese and tomatoes. You couldn't barely see any vegetables. I never like anything at this place just... read more Sandwich was horrible for $13 with mostly mayonnaise some cheese and tomatoes. You couldn't barely see any vegetables. I never like anything at this place just order some food because we had a gift card.

I came in for a quick gift card purchase. The sweet girl at the register was clearly new and didn?t know how to ring this up. She asked me to wait while she got... read more I came in for a quick gift card purchase. The sweet girl at the register was clearly new and didn?t know how to ring this up. She asked me to wait while she got help (no problem on my part). What upset me was how her leadership was SO impatient with her-to the point of asking her to swipe it a different way, but then snatching the card from her hand. She was clearly intimidatedand I felt so bad for her. If I was in her shoes, I would hate to ask for help. So my review is not for the food- it?s for themanagement here. Please be kind to your team. If they are not learning quick enough, it?s probably because you are not givingthem the chance to learn. Be patient and TEACH. This will require you to stop, slow down and not talk to them like they areincapable.

This is my first time order at this location because is only 5 minutes away from my office.I am frustrated and wasted of my lunch time. I ordered online for pic... read more This is my first time order at this location because is only 5 minutes away from my office.I am frustrated and wasted of my lunch time. I ordered online for pickup up and I show up at the store with the time assigned 1:35 but turn out I am seating inmy car over an hour without any foods. Luckily, ATL weather is not over 100 degrees. Finally, a call at 2;29 saying some ofsalad ingredients out of stock and ask if I want to substitute. What's is the foolish of the service? If you can't full fillonline order ontime, then stop taking the order. I am really upset ???? for late on my meeting and team lunch. This isunacceptable.