Faraday's - Dudley

The restaurant was quite busy for a Monday, but I waited over 90 minutes for a cheeseboard. When I chased after about 50 minutes, I was told by the supervisor t... read more The restaurant was quite busy for a Monday, but I waited over 90 minutes for a cheeseboard. When I chased after about 50 minutes, I was told by the supervisor that they were working on it. The supervisor later came and asked if it was the burger I had ordered, even though I had confirmed it was the cheeseboard. After waiting for 90 minutes, I went to the bar and canceled my order. However, a staff member informed me that they couldn't refund me and I would have to see reception. This was a disappointing customer service experience. The only positives were the lady behind the bar who tried her best to help in a courteous manner, and the guy on reception who handled the situation professionally. Overall, it was a bad experience for a simple cheeseboard order.

The menu is currently limited, but the food was tasty. I tried the Rump steak on the first day, it was okay, a bit tough but had good flavor. The Fish and Chips... read more The menu is currently limited, but the food was tasty. I tried the Rump steak on the first day, it was okay, a bit tough but had good flavor. The Fish and Chips the next night were not bad, although I would have preferred more mushy peas and the batter was slightly undercooked. I would be interested in returning when the restaurant is fully open and I can dine inside. The service from the staff was excellent, very attentive and professional.

Visited Valentines Day. The service was atrocious. We had to ask for service Nobody checked how our meals were. We were not offered drinks, other than when we g... read more Visited Valentines Day. The service was atrocious. We had to ask for service Nobody checked how our meals were. We were not offered drinks, other than when we got there first. Will not be going back ,

Everyone loved their meals, which were made even better by the friendly and efficient waitstaff. While the menu was somewhat limited, everyone was able to find... read more Everyone loved their meals, which were made even better by the friendly and efficient waitstaff. While the menu was somewhat limited, everyone was able to find something they liked. It was good value for money, especially since the bar prices weren't significantly inflated like in some hotel restaurants.

The food and service were excellent, but the air conditioning was quite too cold. read more The food and service were excellent, but the air conditioning was quite too cold.