The Summerhill - Dudley

My wife and I decided to pay this establishment a visit, sadly not too much choice if you're vegetarian. As much as the place wasn't over busy, the staff weren'... read more My wife and I decided to pay this establishment a visit, sadly not too much choice if you're vegetarian. As much as the place wasn't over busy, the staff weren't very attentive, and my wife asked twice for a drink and was ignored. It took them a while to take the empty plates and we weren't asked if we enjoyed our food, would I come here again, I don't think so.

Booked a table for a group of 25 for a 60th birthday. The waitress sue was great! Was chatty and very pleasant and made our time here enjoyable. Also our food c... read more Booked a table for a group of 25 for a 60th birthday. The waitress sue was great! Was chatty and very pleasant and made our time here enjoyable. Also our food came out together, which was great, so we were able to eat at the same time.

This place has really gone downhill. It seems greedily they now overbook for no shows. Was going to celebrate a birthday with a work colleague. I specifically w... read more This place has really gone downhill. It seems greedily they now overbook for no shows. Was going to celebrate a birthday with a work colleague. I specifically went in to request an easily accessible table when making the reservation. The tiny pokey table we were shown to was completely unsuitable the manager could not care less to find an alternative. It really is very bad customer service especially when you have booked. Complained to M B and they couldn't care less either. We simply politely walked out went somewhere else where we made very welcome. The Summerhill now has a take it or leave it attitude sadly we chose to leave it.............

The food was standard harvester food but the service stood out as excellent. We had Emily as our server for the evening and she was brilliant with the children,... read more The food was standard harvester food but the service stood out as excellent. We had Emily as our server for the evening and she was brilliant with the children, very attentive and we felt at complete ease and like nothing was too big of an ask. Her friendly attitude made our entire experience so much more pleasurable and we really enjoyed our meal. Thanks Emily for being great.

Met up with the ladies for some lunch, the food was absolutely amazing, salad was to die for as always. Our waitress Faye was so friendly, bubbly and funny we h... read more Met up with the ladies for some lunch, the food was absolutely amazing, salad was to die for as always. Our waitress Faye was so friendly, bubbly and funny we had an amazing experience with her, nothing was too much trouble. Will definitely be going back and I hope we have the lovely Faye serving us again as she made our afternoon.