Reviews - Mozza Pizzeria Napoletana
Reviews summary
Recently reviewed, this Italian eatery presents a polarized dining experience. While some patrons rave about exceptional pizzas and delightful pasta dishes, others criticize poor meal timing and service interruptions. Meal preparation was inconsistent, with reports of burnt and soggy pizzas overshadowing some standout dishes like gnocchi. Customer service varied; friendliness was noted, yet attentiveness faltered. Despite some positive mentions of specific items such as the Nutella calzone and complimentary appetizers, many diners express disappointment, wishing for better food quality and staff training. Overall, this restaurant holds potential, yet improvements are necessary for a consistently rewarding experience.
Reviews from various users
Last update : 26.01.2023
We had a lovely meal at Mozza Pizzeria after a trip to the cinema. The food was excellent, and the service was both efficient and friendly. I highly recommend it!
Feeling frustrated, I didn’t want to stay for dinner and interestingly, the manager made no effort to persuade us to remain. The restaurant was nearly empty and only had two tables occupied that night. My daughter had also wanted to make a reservation for a party of seven for the following week, but that will not happen now. If they treat their customers this way and dismiss valid concerns, they really don’t deserve to stay in business. I will never return, nor will my family or friends. The manager made a significant mistake; all he had to do was apologize and perhaps offer a complimentary drink. That small gesture could have easily changed our minds, and we might have gone on to make that larger reservation for the following week. This situation could seriously harm their business. It seems like the restaurant may need a better business strategy or possibly a new manager. Best of luck to them.
The food was very good, however my friend was Gluten-Free and there was only one(! option on the menu. Also only one choice for a white wine and a beer ... I don't expect an endless variety, but some more alternatives would be highly recommended.
Anthony and the team ALWAYS impress. Consistent; quality; delicious; and attentive. Our favourite!
I reserved a table two weeks in advance for February 14th. When we arrived, the restaurant was closed. We had not been informed about any changes, which left us baffled. This experience was very disappointing and a complete waste of time.
