KFC - Defiance

Waited 35 min in the drive thru for my food chicken was dry and over cooked and they gave me the wrong sides!!! wont be going backParking: alot of parking spots read more Waited 35 min in the drive thru for my food chicken was dry and over cooked and they gave me the wrong sides!!! wont be going backParking: alot of parking spots

If I could give fewer stars I might. I ordered 2 wraps which were on the hardest tortillas I have ever had served to me. They were unable to be wrapped they wer... read more If I could give fewer stars I might. I ordered 2 wraps which were on the hardest tortillas I have ever had served to me. They were unable to be wrapped they were folded and broken the tiny piece of chicken they placed on this broken tortilla and the least amount of spicy slaw on one and the spicy mac and cheese on the other I feel robbed literally every time I go there.

High price for what we got disappointed in the price keep going up for the quality of read more High price for what we got disappointed in the price keep going up for the quality of

I've consistently received the wrong sides with my order, and they often seem to be out of certain chicken options. The chicken we did receive was very dry and... read more I've consistently received the wrong sides with my order, and they often seem to be out of certain chicken options. The chicken we did receive was very dry and difficult to eat. Additionally, the drive-thru staff have been quite rude. They roll their eyes, don't offer polite responses like "you're welcome" or "have a great day," and struggle to answer any questions. Overall, the service at the window has been quite disappointing.

I placed a mobile order and received everything promptly. The inside of the restaurant could have been a bit cleaner, but it wasn’t bad. The manager I interacte... read more I placed a mobile order and received everything promptly. The inside of the restaurant could have been a bit cleaner, but it wasn’t bad. The manager I interacted with was very friendly.